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At Johnson Controls we are dedicated to protecting people and the environment. Our vision is to create a smart, safe and sustainable world. We care about healthy people, healthy places and a healthy planet. Be part of a team that builds sustainable building solutions!
Let's Build a better Tomorrow Together!
What we offer:
Competitive Starting Pay
Paid Extensive Training with Best-in-Industry Resources
Career Advancement Opportunities across Business and Geographies
Company Vehicle
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Life Insurance
Short-Term and Long-Term Disability
Competitive Retirement Saving Plans
Employee Assistance Program
And more!
Check us Out: A Day in the Life of Building JCI's Future
What you will do
The primary role of the Customer Care Sales Representative is to maintain and grow sales within a defined customer base and geographical territory. The representative will develop and execute a customer-focused strategy that will lead to greater retention of preventative maintenance contracts, higher revenue per customer, and ensure greater customer satisfaction.
How you will do it
Adhere to current Johnson Controls policies, procedures, products, programs and services.
Manage all retention activities within an assigned service agreement customer base of $3M-$3.5M.
Responsible for retention, customer satisfaction and growth within the customer base
Deliver increased sales against an assigned quota.
Act as the primary point of contact for the assigned customer base and develop a positive ongoing relationship with customers plus an intimate knowledge of each account (e.g. key decision makers, equipment, service contract, history, etc.).
Interface effectively with district operations to deliver and improve service delivery.
Determine customer needs and develop sales strategies to meet those objectives.
Report progress and metrics to operation and corporate teams on a weekly and monthly basis.
What we look for
Required
- High School Diploma
Preferred
- BA, BS or similar degree highly preferred
- 2+ years of sales and/or customer service experience with a similar product, service or industry
- Highly motivated and successful driven.
- Excellent communication skills and ability to quickly qualify for opportunities.
- High degree of self-discipline.
- Independent, creative thinker.
- Ability to sell intangible services.
At Johnson Controls we are dedicated to protecting people and the environment. Our vision is to create a smart, safe and sustainable world. We care about healthy people, healthy places and a healthy planet. Be part of a team that builds sustainable building solutions! Let's Build a better Tomorrow Together!
What we offer:
Competitive Starting Pay
Paid Extensive Training with Best-in-Industry Resources
Career Advancement Opportunities across Business and Geographies
Company Vehicle
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Life Insurance
Short-Term and Long-Term Disability
Competitive Retirement Saving Plans
Employee Assistance Program
And more!
Check us Out: A Day in the Life of Building JCI's Future
What you will do:
The Equipment Commissioning Manager (EqCM), supports the Equipment North America (EqNA) organization on startup, warranty, coordination with all other service needs. The EqCM will report to the Regional Service Manager for the first 6 months and then move to the Branch Service Manager and a have accountability to the HVAC Equipment Operations Manager (HEOM) and their organization.
They will also coordinate with the Customer Resource Coordinator (CRC) for all equipment field service labor requirements per the customer expectations and contract requirements. They will provide single point of contact for coordination all service scope related within equipment contract and be the direct interface with the EqNA customer.
How you will do it:
• Supports EqNA sales during project estimate by specifying, if given, service can be performed as an S/R or if a Service Mechanical project will need to be secured (determine based on the duration, size and complexity of the project, as well as the need for project management).
• Provides custom quote for service items outside of Program, Commission, Adjust, and Train (PCAT) policy.
• When the EqNA contract is secured and warranty expectations are confirmed by the Systems Application Engineer (SAE) verify that the branch has the necessary service technicians trained to work on the identified equipment and coordinate with Truck Based Service Manager (TBSM) to send technicians to be training as appropriate and/or necessary with the guidance and support of the BSM.
• Will attend RTO meetings when requested on complex projects or projects sold with Planned Service Agreement (PSA) and identify any service/warranty scope concerns.
• If the PSA is part of the contract, validate the details of the PSA to the SAE/Agent Project Owner to include project submittals. Provide documentation as needed.
• Conducts weekly service turnover meetings with SAEs and Branch Operations Manager (BOM) to coordinate and monitor all current and future service scopes for EqNA business and provide feedback and status to EqNA Operations Team. • Will work with customer to introduce Connected Service capabilities
• Coordinate with the EqNA Customer, directly, for all scheduled work and schedule changes
• Works with CRC and SAE to verify asset record created in NxGen and are assigned to the correct site for future SRs/quotes
• Works with CRC and technicians for delivery related to FOB Destination and provide communication back to the SAE and Customer as required
• Verifies that indicated warranty shows correctly in warranty navigator, if there are any discrepancies work with SAE and Warranty Admin team to address.
• Monitors any Long-Term Storage (LTS) requirements and coordinate with SAE and customer.
• Promotes Pronto Forms utilization by customers for prestart up checklist and by technicians for startup, unit inspections, and warranty work.
• Ensures startup is completed or resolve any issues to complete startup work and provide customer with startup documentation.
• Ensures startup dates are entered for the assets in NxGen and all equipment started by service is properly registered in Warranty Navigator. EqCM is required to provide warranty certification to the EqNA customer.
• Works with CRCs to ensure all SRs are invoiced promptly upon scope completion.
• Acts as a first point of contact for warranty requests for EqNA customers, working with CRC and Warranty Service Coordinator (WSC) to ensure technicians are dispatched promptly and claims are filed
• Works to escalate and resolve issues preventing service warranty work being completed (includes parts and resources availability) and works with product technical support as necessary to accelerate cash collections
• Facilitates technical support for EqNA customers as appreciate and necessary.
What we look for:
Required
• 10 plus years of Industry Experience or Technical Engineering or Construction degree graduate
• Experience with Microsoft Office suite, (with emphasis on Word, Excel and Outlook) Adobe Writer, and basic Windows operating system environment.
• Ability to work independently and as part of a team
• Excellent verbal and written communication skills
• Strong interpersonal and collaborative skills
• Good conflict resolution skills
• Ability to positively represent Johnson Controls and communicate with others at varying technical levels.
• Demonstrated ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation and persistence
• Demonstrated ability to organizational and attention to details.
Preferred
• BA degree in Engineering or Construction
• HVAC equipment knowledge
• Proficiency with MS Office Suite
HIRING SALARY RANGE: $95,000 – 135,000. CAD. Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. This position includes a competitive benefits package.
For details, please visit the About Us tab on the Johnson Controls Careers site.
Construisons un meilleur demain ensemble!
En tant que leader mondial des bâtiments intelligents, sains et durables, notre mission est de réinventer la performance des bâtiments au service des personnes, des lieux et de la planète. Joignez-vous à une équipe gagnante qui vous permet de construire votre meilleur avenir! Nos équipes sont particulièrement bien placées pour soutenir une multitude d’industries à travers le monde. Vous aurez l’occasion de vous développer grâce à des projets de travail significatifs et à des opportunités d’apprentissage. Nous nous efforçons d’offrir à nos employés une expérience, axée sur le soutien de leur bien-être physique, financier et émotionnel. Devenez membre de la famille Johnson Controls et prospèrez dans une culture d’entreprise stimulante où votre voix et vos idées seront entendues - votre prochaine grande opportunité est à quelques clics !
Ce que nous offrons
- Salaire concurrentiel
- Vacances payées/ jours fériés / congés de maladie – Disponible le premier jour
- Ensemble complet d’avantages sociaux, y compris les soins médicaux, dentaires et de la vue - Disponible le premier jour
- Produit étendu et possibilités de formation en cours d’emploi / croisée
- Avec des ressources exceptionnelles
- Environnement d’équipe encourageant et collaboratif Dévouement à la sécurité par le biais de notre politique
- Zéro dommage Jetez-nous un coup d’œil !
- https://youtu.be/rS3_3zSHb4Q
Sous supervision générale, effectuer l’entretien préventif, la réparation, l’installation et le remplacement de:
- Équipements mécaniques HVAC (chauffage, ventilation et climatisation).
- Aider la direction de la succursale dans le coaching et le mentorat des techniciens afin d’assurer la satisfaction des clients et le respect des processus opérationnels.
- Fournir un soutien technique de niveau 1 et contribuer au développement technique des autres.
- S’assurer que les travaux sont exécutés conformément aux exigences légales provinciales, locales et fédérales, et adopter les plus hauts standards d’éthique sur le chantier.
- Compléter correctement toute la documentation requise pour les projets et les services.
RESPONSABILITÉS PRINCIPALES :
- Respecter toutes les normes de sécurité de Johnson Controls ainsi que celles des clients.
- Assurer le leadership en matière de sécurité et fournir des directives à tous les techniciens.
- Sensibiliser et former les sous-traitants aux règles de sécurité sur les sites de Johnson Controls.
- Assurer le service dur les systèmes mécaniques divers
- Participer au ronde d’appel de service
- Être reconnu comme un leader par ses pairs, tout en agissant comme coach et mentor au sein de la succursale.
- Servir de point d’escalade pour les problèmes techniques et offrir de la formation pratique aux autres techniciens.
- Fournir des solutions à des problèmes de systèmes très complexes, soit par le dépannage, soit par des recommandations techniques.
- Être le point d’escalade entre la succursale et l’équipe de ressources techniques de Quebec pour les enjeux critiques.
- Être perçu comme un expert dans son domaine, tant par les employés que par les clients.
- Aider la direction à s’assurer que les disciplines opérationnelles sur le terrain sont respectées par les autres techniciens.
- Fournir régulièrement des commentaires sur les besoins de formation et de développement de la succursale.
- Aider à l’élaboration de devis et d’estimations pour les travaux de L&M identifiés et les soumettre au client, au gestionnaire de service ou à l’agent du service à la clientèle, selon le cas.
- Participer à l’identification des besoins en matériel nécessaires à la prestation des services.
- Aider le gestionnaire de service ou l’agent du service à la clientèle à identifier et à planifier les ressources possédant les compétences et les connaissances requises pour effectuer les réparations ou les installations.
- Communiquer avec le client à l’arrivée sur le site et avant de quitter les lieux.
- Assurer un haut niveau de satisfaction de la clientèle.
- Rencontrer régulièrement les clients afin de bien comprendre les problèmes d’exploitation.
- Tenir les clients informés de la nature des services fournis, des enjeux en suspens, et recommander des améliorations, mises à niveau ou réparations des systèmes.
- Gérer les travaux assignés afin d’assurer une exécution professionnelle, dans les délais et à la satisfaction du client.
- Offrir des services de consultation de niveau expert aux clients concernant les réparations et améliorations des systèmes du bâtiment.
- Assurer un niveau optimal de satisfaction de la clientèle pour les comptes assignés.
- Effectuer de l’autoformation (lecture, recherche et pratique) afin d’améliorer et de maintenir ses compétences techniques.
- Compléter toutes les formations et certifications exigées par l’entreprise.
EXIGENCES :
- En plus des exigences techniques du domaine concerné, les chefs d’équipe techniques doivent posséder une expérience antérieure démontrant de solides compétences en leadership.
- Capacité à travailler de façon autonome et à coordonner le travail d’autres employés et entrepreneurs sur les sites des clients.
- Excellentes compétences interpersonnelles afin de représenter l’entreprise auprès des clients et des contacts externes.
- Capacité à expliquer des informations techniques à des personnes techniques et non techniques.
Échelle salariale : $48,37 Taux horaire déterminé conformément à la convention collective et à la grille salariale applicable. Les avantages sociaux sont fournis conformément à la convention collective en vigueur et administrés par le syndicat local concerné. L’échelle salariale affichée reflète la rémunération globale cible associée à ce poste. L’employeur reconnaît qu’une expérience ou des compétences exceptionnelles peuvent, le cas échéant, être prises en compte dans le respect des dispositions de la convention collective.
Des outils technologiques, incluant l’intelligence artificielle (IA), peuvent être utilisés pour soutenir le processus de recrutement. Toutes les décisions d’embauche sont prises par des représentants humains de l’employeur.
Nous croyons qu’il faut bien faire en faisant le bien et nous nous tenons responsables de rendre le monde meilleur grâce aux solutions que nous fournissons, à notre engagement dans la société et à la façon dont nous faisons des affaires. Nous croyons que la diversité et l’inclusion sont importantes et qu’elles font une différence. En embrassant sa véritable valeur et en appréciant diverses perspectives, nous nous efforçons d’être l’un des lieux de travail les plus souhaitables. Johnson Controls répertorié dans Forbes Best Employers for Diversity
Unleash your potential with the Johnson Controls team!
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.
Join the Johnson Controls family and thrive in a culture that values your voice and ideas.
Your next incredible opportunity is just a few clicks away!
Here's what we have to offer
- Competitive pay.
- Paid vacation, holidays, and sick time.
- Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.
- Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
- Encouraging and collaborative team environment.
- Dedication to safety through our Zero Harm policy.
- Company vehicle, tools, and equipment provided to complete all jobs.
- Scheduling and management support.
- JCI Employee discount programs (The Loop by Perk Spot).
What you will do
Under general direction, responsible for the service & repair, design, configuration, and operation of complete HVAC building control systems and other low voltage control sub-systems (i.e., lighting, nurse call, data networks, etc.) to meet the intent of the customers and JCI goals. Accountable for quality, timeliness and efficiency of Service & repair and designs. Develops complex software programs, commissioning and solving to ensure proper operations of the building control system. Provides detailed information and submittals to communicate design and operation to customers, consultants, Sales and Service team and subcontractors.
How you will do it
- Designs, configures and services technically complex building control systems for the customers facility. Creates flow diagrams, sequence of operations, bill of material, network layouts and electrical schematics as required.
- Develops and tests software programs necessary to operate the system per the customer's facility requirements.
- Coordinates and creates necessary drawings and equipment schedules for submittals, service and/or installation.
- Selects, orders, and tracks the delivery of materials for assigned jobs.
- Assists in the loading and commissioning of all system and network-level controllers as required. Assists in validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.
- Provides field change information to the team for the creation of as-built drawings and software.
- Keeps management and JCI contractor or customer informed of job progress and issues.
- Assists in performing site-specific training for owner / operator on the total building control system.
- Participates in release meeting with sales and service operations. Performs value engineering to provide cost effective results while maintaining customer satisfaction.
- May provide work direction to Service Controls Technician I and Senior I and Senior II Controls Technicians.
- Adheres to safety standards. High degree of regard to employee and subcontractor safety
What we look for
Required
- Minimum of 10 years of experience with programming, installing and/or commissioning controls systems including system-level controllers.
- Demonstrated knowledge of the construction, service mechanical, electrical, or HVAC service industry.
- Demonstrated knowledge and understanding of mechanical drawings, electrical wiring diagrams, control theory, automatic temperature controls, building automation systems and other building subsystems.
- Demonstrated experience in the integration of low voltage building sub-systems using various industry protocols (i.e., Modbus, LON, BACnet, etc.).
- Ability to relate technical knowledge to a non-technical audience.
- Demonstrated advanced computer skills required, particularly computer-related drafting tools, such as vision.
Preferred
- Bachelor's degree in engineering, or an associate degree in a related technical field with ten years of relevant work experience required.
- Understanding of IP networking for building automation systems.
HIRING HOURLY RANGE: $39.90 -$50.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.
#LI-Onsite
#TechHiring
Unleash your potential with the Johnson Controls team!
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional well-being.
Join the Johnson Controls family and thrive in a culture that values your voice and ideas.
Your next incredible opportunity is just a few clicks away!
Here's what we have to offer
Competitive pay.
Paid vacation, holidays, and sick time.
Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.
Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
Encouraging and collaborative team environment.
Dedication to safety through our Zero Harm policy.
JCI Employee discount programs (The Loop by Perk Spot).
Company vehicle, tools, and equipment provided to complete all jobs.
Scheduling and management support.
What you will do
Perform assigned system commissioning using Johnson Controls configuration and commissioning tools. Troubleshoot and resolve basic HVAC mechanical, electrical, and control problems. Responds to basic warranty calls.
How you will do it
Load system-level controller software.
Perform more complex commissioning and system diagnostics from system-level controllers to end devices (i.e., sensors, actuators, etc.) and complete all required commissioning documentation.
Keep management and JCI contractor or customer informed of job progress and issues.
Calibrate systems requiring basic electronic test equipment.
Complete administrative tasks including but not limited to time sheets, expense reports, and on-site documentation.
Document changes and provide information for as-built documentation.
Communicate with the JCI contractor or customer upon arrival and before leaving the work site.
Follow all safety standards and attend required safety training.
A high degree of regard for employee and subcontractor safety.
What we look for
Required
Proven technical capability
Able to use hand tools (i.e., screwdrivers, wrenches, wire strippers)
Strong computer skills required
Attention to detail
Effective communication and listening skills
Depending on location, the mounting and termination of low-voltage devices may have special licensing requirements.
Occasional travel will be required
Preferred
Two years of experience in installing electronic and/or mechanical systems.
Proven knowledge of HVAC systems.
Diploma or certification in a related technology program
Previous experience in building maintenance or operations
HIRING HOURLY RANGE: $25-31.25 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To
support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
#TechHiring
Job Description
Construisons un meilleur demain ensemble!
En tant que leader mondial des bâtiments intelligents, sains et durables, notre mission est de réinventer la performance des bâtiments au service des personnes, des lieux et de la planète. Joignez-vous à une équipe gagnante qui vous permet de construire votre meilleur avenir! Nos équipes sont particulièrement bien placées pour soutenir une multitude d’industries à travers le monde. Vous aurez l’occasion de vous développer grâce à des projets de travail significatifs et à des opportunités d’apprentissage. Nous nous efforçons d’offrir à nos employés une expérience, axée sur le soutien de leur bien-être physique, financier et émotionnel. Devenez membre de la famille Johnson Controls et prospèrez dans une culture d’entreprise stimulante où votre voix et vos idées seront entendues - votre prochaine grande opportunité est à quelques clics !
Ce que nous offrons
Salaire concurrentiel
Vacances payées/ jours fériés / congés de maladie – Disponible le premier jour
Ensemble complet d’avantages sociaux, y compris les soins médicaux, dentaires et de la vue - Disponible le premier jour
Produit étendu et possibilités de formation en cours d’emploi / croisée
Avec des ressources exceptionnelles
Environnement d’équipe encourageant et collaboratif Dévouement à la sécurité par le biais de notre politique
Zéro dommage Jetez-nous un coup d’œil !
Ce que vous ferez
L’inspecteur des systèmes alarme-incendie devra s’assurer que les systèmes des clients de Tyco Feu & Sécurité intégrés fonctionnent correctement en procédant à leur vérification et à leur réparation. Vous devrez visiter les clients afin d’effectuer l'entretien technique requis à la suite de conditions d'alarme. Tester les systèmes existants de façon à déterminer et à localiser la nature ou la cause du problème. Effectuer les réparations ou les réglages nécessaires. Effectuer les vérifications de systèmes requises en conditions d’alarme et normales en collaboration avec le poste de télé-surveillance Former les utilisateurs sur la façon dont fonctionnent les systèmes d’alarme
Comment vous parviendrez à le faire
· Inspecter et réparer les systèmes d’alarme-incendie
· Gérer les problèmes de service sur place pour s'assurer que les exigences fiscales sont respectées
· Participez à la rotation du service d’urgence.
· Évaluer et diagnostiquer les équipements qui nécessitent des réparations.
· Offrir des solutions efficaces et des recommandations spécifiques aux clients
· Rencontrer les exigences des clients et effectuer des inspections de qualité.
· Lire et comprendre les plans, schémas, soumissions, cahier des charges, logiciels/systèmes, programmes, schémas synoptiques et manuels d’exploitation.
· Évaluer et diagnostiquer les équipements qui nécessitent des réparations.
· Offrir des solutions efficaces et des recommandations spécifiques aux clients
· Fournir des solutions et des recommandations spécifiques aux clients sur les méthodes les plus efficaces et rentables pour remettre l'équipement en état de marche.
Ce que nous recherchons
Exigences
· Diplôme d’études secondaires et/ou de formation professionnelle en systèmes d’alarme-incendie, de sécurité ou en électronique.
· Être capable de transporter un équipement ou des outils pouvant peser jusqu’à 18 Kg (40 lb).
· Être capable de travailler dans des espaces restreints ainsi que de manœuvrer des échelles, échafaudages et chariots élévateurs de jusqu’à 12 m (40 pieds) de hauteur.
· Connaissances fondamentales en électricité/électronique.
· Être capable de lire et comprendre les plans d’architecture et d’électricité, un atout.
· Certification CFAA un atout important
· Démontrer des capacités à détecter des pannes et effectuer les réparations nécessaires.
· Détenir un permis de conduire valide de classe 5 et un relevé annuel de conduite.
Atouts
· Excellentes aptitudes aux relations interpersonnelles afin de représenter l'entreprise auprès des clients et d'autres personnes-ressources de l'extérieur. Compétences informatiques de base.
· Souci du détail.
· Capacité d'expliquer des notions techniques à des non-specialists.
. 3 – 5 ans d’expérience.
Échelle de rémunération horaire à l’embauche : $20.67 - $25.97
(Le taux horaire sera établi en fonction de la scolarité, de l’expérience, des connaissances, des compétences et des aptitudes du candidat, de l’équité interne et des conditions du marché.) Ce poste comprend un programme complet et concurrentiel d’avantages sociaux.
L’échelle de rémunération affichée correspond à la rémunération globale cible du poste. Les candidatures présentant un profil exceptionnel peuvent être considérées au-delà de l’échelle indiquée.
L’employeur peut utiliser des outils technologiques d’aide à la sélection, incluant l’intelligence artificielle (IA), afin d’appuyer un processus d’embauche équitable et efficace. Les décisions finales sont prises par des évaluateurs humains.
Nous croyons qu’il faut bien faire en faisant le bien et nous nous tenons responsables de rendre le monde meilleur grâce aux solutions que nous fournissons, à notre engagement dans la société et à la façon dont nous faisons des affaires. Nous croyons que la diversité et l’inclusion sont importantes et qu’elles font une différence. En embrassant sa véritable valeur et en appréciant diverses perspectives, nous nous efforçons d’être l’un des lieux de travail les plus souhaitables. Johnson Controls répertorié dans Forbes Best Employers for Diversity
#TechHiring
Join the Johnson Controls family and thrive in a culture that values your voice and ideas.
Your next incredible opportunity is just a few clicks away!
Here's what we have to offer
- Competitive pay.
- Paid vacation, holidays, and sick time.
- Sign-On Bonus or Relocation Assistance Available for Qualified Candidates
- Comprehensive benefits package, including pension, medical, dental, and vision care - available from day one.
- Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
- Encouraging and collaborative team environment.
- Dedication to safety through our Zero Harm policy.
- JCI Employee discount programs (The Loop by Perk Spot).
- Company vehicle, tools, and equipment provided to complete all jobs.
- Scheduling and management support.
What you will do
- We are looking for an experienced Fire Alarm Technician to primarily support service work, with additional responsibilities in inspections and installations as needed. This role covers the Victoria to Comox region and requires travel to job sites within the area. The ideal candidate is a self-starter, flexible, detail-oriented, and dedicated to delivering high-quality service to our customers.
How you will do it
- Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
- Responsible to contact customer representative and ascertain equipment/systems problems.
- Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
- Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
- Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.
- Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
- Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
- Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.
- Obtain customer signature upon completed service call assignment.
- Participate in a scheduled On-call rotation.
- Help to train or mentor others on the service team.
- Perform other duties as assigned.
What we look for:
- 3+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems,
- Valid CFAA or ASTTBC Fire Alarm Certificate is an asset.
- Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
- Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
- High School Diploma or equivalent
- Ability to follow verbal and written instructions.
- Capable of performing physical labour to include carrying and moving equipment and tools up to 50-70 lbs.
- Must be eligible to obtain Reliability Clearance.
- Valid Class 5 Driver's License with a clean driving record.
HIRING HOURLY RANGE: $35-$45 (Final hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers
#TechHiring
What you will do
The Territory Manager is responsible for planning, coordinating, and overseeing installation and service operations across the assigned territory. This role combines tactical coordination of installation activities with leadership responsibilities, aligning execution with strategic top-down guidelines, ensuring operational effectiveness, customer satisfaction, and cost optimization. The role manages assigned field service technicians, installation specialists, and manages subcontractors, while maintaining compliance with safety and licensing standards
How you will do it
Monitor team workload and optimize resource planning to meet SLA requirements. Escalate staffing needs within the territory to Regional Manager.
Ensure completion of training, certifications, and licensing for assigned personnel.
Coordinate installation schedules and subcontractor resources.
Supervise stocks in vans within territory, to support first-time fix rates and guided by expected turn rate and defined cost optimization targets.
Drive alignment with company priorities through active coordination with Sales and Business Operations.
Develop and mentor team members and subcontractors.
Ensure compliance with safety standards and installation quality.
Collect and report installation progress and performance metrics.
Collaborate with other areas to identify and implement process improvements within territory and according to top-down guidelines.
Execute customer communications in line with strategic guidelines, through preferred channels (e.g. email, phone, customer portal), and address concerns in a timely manner to sustain high satisfaction levels.
Reports to Regional Field Operations Manager. Direct reports: 8-12 Field Service Technicians and responsible for developing and maintaining a qualified contractor base to meet all company and customer KPI(s).
Responsible for approving overtime requests and installation cost overruns up to 500$.
Support and drive improvements and acts as the first field escalation point within the territory.
Oversee key operational KPIs within the assigned territory, including SLA attainment, installation performance, margin optimization, customer satisfaction (NPS), and cost control.
Manages installation and service operations across a defined territory, typically covering 2-3 US states or Canadian provinces (depending on geography and business volume), overseeing an average of approx 600 installations / 3000 services per year and totaling approx $3.5M of annual Revenue.
Monitor scheduling activities to meet service commitments and resolve escalations promptly.
Manage installation scope changes, risks and issues for smaller installations; escalate those related to larger installations to the assigned Project Manager when applicable.
Ensure project completion and submission of all required deliverables.
Oversee permitting and licensing processes and maintain regulatory compliance. Manage required permits and licenses for incoming installations.
Direct and support assigned field service technicians through administrative approvals and performance management.
Coordinate site surveys and ensure timely and effective submission of survey date.
Responsible for developing and maintaining Subcontractors and assigns installation work attending to cost, availability and technical capability; and aligning with current procurement guidelines.
What we look for
Qualifications, Education, and Experience
A bachelor’s degree in a technical or business-related field is preferred; however, candidates with proven experience will also be considered.
7-10 years of field, construction, and management experience.
Valid provincial/state licenses as required.
Technical Skills
Advanced computer skills including MS Word, PowerPoint, Excel, and Smart Sheet.
Strong understanding of construction trade costing models, NEC, and OSHA.
Ability to manage complex projects and drive solutions.
Analytics and problem-solving capabilities.
Language Skills
Proficiency in English (required).
Desired competency in a second language, Spanish or French
Effective communication with diverse audience groups.
Strong technical writing and presentation skills
Leadership & Management
Team building and morale development.
Team leadership including conflict resolution and change management.
Strategic agility and organizational planning.
Mentoring and coaching team members
Who we are
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.
HIRING SALARY RANGE: $87,700 - $131,100 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the
Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future!
Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.
Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer
Competitive salary and commission Plan
Paid vacation/holidays/sick time - Available from day one
Comprehensive benefits package including medical, dental, and vision care - Available from day one
Extensive product and on the job/cross training opportunities
With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy
Company vehicle
Check us Out: A Day in a Sales Role Life at Johnson Controls
What you will do
The service sales role is critical to the overall growth and profitability of the business! The chosen candidate will promote and sell service agreements (PMA's) for commercial building systems including, fire alarm, suppression, sprinkler, security, sound, communication and inspection.
How you will do it
Sales achievements - meeting and exceeding financial targets where adherence to predetermined metrics is closely monitored, animalized and enforced
Demonstrated knowledge of each stage of the sales cycle and process
Prove-able sales results - acquisition, organic growth and retention
History of territory management and strategic thinking
Relationship (internal and external) expert, broker, and nurturer
Embraces the value and necessity of new tools, methods and ideas.
Interested in self and team development as well as adding maximum value in a complex, exciting, and "no excuses" sales environment.
Grasps concepts easily and eager for continuous learning opportunities
Personable, out-going, energetic, genuine, reliable, influencing, and memorable.
What we look for
Post-secondary education
3 - 5 previous progressive sales roles
Aptitude for technical knowledge with high level of attention to detail
Enviable presentation skills complete with the ability to captivate in both individual and group communications.
Selling of "service" and intangibles
Exposure to sales methodologies, standards, and disciplines.
Bonus Qualifications
Knowledge of fire and life safety industry
Knowledge and experience in SalesForce.com
Knowledge and exposure to Acclivus training and methodologies
Salary Range: HIRING SALARY RANGE: $55,000-$74,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account project, quarterly, and annual margin. This position includes a competitive benefits package.
For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about.
We believe in doing well by doing good and hold ourselves accountable to make the world a better place through the solutions we provide, our engagement in society, and the way we do business. We believe that diversity and inclusion matter and make a difference. By embracing its true value and appreciating various perspectives, we strive to be one of the most desirable places to work. Johnson Controls listed in Forbes Best Employers for Diversity
#L1-RT1
#hiringsales #JohnsonControls #SmartBuildings #HiringNow #Fireprotection #Salesjobs #Accountmanager
En tant que leader mondial des bâtiments intelligents, sains et durables, notre mission est de réinventer la performance des bâtiments au service des personnes, des lieux et de la planète. Joignez-vous à une équipe gagnante qui vous permet de construire votre meilleur avenir! Nos équipes sont particulièrement bien placées pour soutenir une multitude d’industries à travers le monde. Vous aurez l’occasion de vous développer grâce à des projets de travail significatifs et à des opportunités d’apprentissage. Nous nous efforçons d’offrir à nos employés une expérience, axée sur le soutien de leur bien-être physique, financier et émotionnel. Devenez membre de la famille Johnson Controls et prospérez dans une culture d’entreprise stimulante où votre voix et vos idées seront entendues - votre prochaine grande opportunité est à quelques clics !
Ce que nous offrons
· Salaire concurrentiel
· Vacances payées/ jours fériés / congés de maladie
· Ensemble complet d’avantages sociaux, y compris les soins médicaux, dentaires et de la vue - Disponible le premier jour
· Produit étendu et possibilités de formation en cours d’emploi / croisée
· Avec des ressources exceptionnelles
· Environnement d’équipe encourageant et collaboratif Dévouement à la sécurité par le biais de notre politique
· Zéro dommage Jetez-nous un coup d’œil ! · https://youtu.be/rS3_3zSHb4Q
Responsabilités principales
- Surveiller, inspecter et entretenir les équipements centraux de chauffage et de réfrigération.
- Effectuer des relevés précis et les tenir à jour conformément aux règlements sur les appareils sous pression.
- Surveiller les points critiques et le Système de Gestion du Bâtiment (SGB), assurer la communication requise et intervenir rapidement en cas d’alarme.
- Réaliser les traitements chimiques selon le programme établi et ajuster les paramètres en fonction des conditions des réseaux.
- Participer aux inspections annuelles du bâtiment et à l’évaluation des équipements.
- Contrôler la performance des équipements de la centrale thermique selon le protocole de gestion énergétique.
- Appliquer les procédures d’opération, les règles de l’art et les directives émises par le superviseur.
- Fournir des commentaires sur la gestion des travaux via le système informatisé de maintenance.
- Planifier les besoins en fournitures et équipements, gérer les inventaires et soumettre les commandes pour approbation.
- Collaborer à la coordination et à la supervision le travail des sous-traitants et fournisseurs.
- Proposer et mettre en œuvre des améliorations mineures dans son domaine.
- Participer aux interventions d’urgence conformément au Manuel des mesures d’urgence.
- Respecter les codes, lois, procédures uniformisées et exigences LEED pour bâtiments existants.
- Offrir conseils et expertise technique aux collègues.
- Effectuer toute autre tâche confiée par le superviseur.
Profil recherché
- Certificat de mécanicien de machines fixes classe 4B (classe A est un atout), selon la Loi sur les appareils sous pression du Québec.
- Connaissance des installations matérielles et des principes de base de l’entretien.
- Capacité physique pour exécuter des tâches variées (travail en hauteur, espaces clos, manutention d’objets lourds).
- Connaissance intermédiaire ou avancée des traitements chimiques des réseaux hydrauliques.
- Maîtrise des outils électriques, manuels et équipements analytiques.
- Disponibilité pour le travail sur demande.
- Connaissance des systèmes informatisés de contrôle du bâtiment (SGB); expérience avec Metasys est un atout.
- Engagement envers l’amélioration continue et la mise à jour des connaissances en santé et sécurité.
- Esprit d’équipe et collaboration dans un environnement orienté qualité.
Échelle de rémunération horaire à l’embauche : $29.43 - $33
(Le taux horaire sera établi en fonction de la scolarité, de l’expérience, des connaissances, des compétences et des aptitudes du candidat, de l’équité interne et des conditions du marché.) Ce poste comprend un programme complet et concurrentiel d’avantages sociaux.
L’échelle de rémunération affichée correspond à la rémunération globale cible du poste. Les candidatures présentant un profil exceptionnel peuvent être considérées au-delà de l’échelle indiquée.
L’employeur peut utiliser des outils technologiques d’aide à la sélection, incluant l’intelligence artificielle (IA), afin d’appuyer un processus d’embauche équitable et efficace. Les décisions finales sont prises par des évaluateurs humains. Pour plus de détails, veuillez visiter l’onglet À propos de nous sur le site Johnson Controls Carrière à https://jobs.johnsoncontrols.com/about-us
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