Search Jobs

Veterinary Customer Experience Coordinator - Etobicoke, Ontario
VEG ER for Pets
Toronto, ON

Veterinary Customer Experience Coordinator - Etobicoke, Ontario

Join to apply for the Veterinary Customer Experience Coordinator role at VEG ER for Pets.

About VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide in the U.S. open 24/7, 365 days a year—and our first location in Canada opening soon—creating a better emergency experience not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

The Job

As a customer experience coordinator, your job is to define the customer's experience through service, focus, and participation—so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, you conduct yourself professionally with each customer, demonstrating a strong demeanour and presence. You find ways to say YES and put pets’ and customers’ experiences above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions.

What you'll do

  • Greet every customer with warmth and urgency, whether in person, over the phone, or online
  • Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
  • Deliver personalized, memorable experiences—always looking for creative ways to say "yes" to customer needs
  • Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
  • Keep RVTs, support staff, and DVMs updated on customer needs for a seamless care experience.
  • Provide confidential, compassionate guidance on financial options and end-of-life decisions
  • Process payments accurately while protecting personal and financial information
  • Follow up with customers after visits to check on their pet's care and strengthen relationships
  • Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital

What you need

  • 2+ years of experience in a customer service role
  • Advanced proficiency in computer programs and practice management software
  • Highly organized, with strong attention to detail
  • A strong communicator; able to interact positively with anyone and everyone
  • Strong multitasking skills and able to thrive amid chaos
  • High emotional intelligence, able to read a room and plan and act accordingly
  • Adaptability to high stakes environments
  • A problem solver who is obsessed with innovating
  • A professional and approachable demeanour
  • Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance.
  • Must be willing to work in a noisy environment with strong or unpleasant odours.
  • Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs.
  • Work well in a fast-paced environment with people from all backgrounds and different personality types

Who you are

  • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
  • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's accomplishments
  • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
  • Curious by nature, you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

How we invest in you

  • Competitive compensation, plus potential for bonus and company RRSP Matching Program
  • Comprehensive health and wellness benefits, including Employee Assistance Program
  • A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
  • Clinical student loan repayment so you don't need to worry about your student debt
  • VEG will support up to 10 weeks of top-up for parental leave
  • Flexible work schedules to support your life outside of work
  • Generous referral reward program, so our awesome people can bring in more awesome people
  • And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

VEG is committed to providing employment opportunities in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We aim to create a supportive and inclusive environment for all job applicants. If you require accommodation any time during the application, assessment, or interview process, please advise us and we will work with you to meet your needs.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Veterinary Services

Referrals increase your chances of interviewing at VEG ER for Pets by 2x

#J-18808-Ljbffr
Certified Financial Planner professional
Educators Financial Group
Toronto, ON

Who We Are

Owned by the Ontario Secondary School Teachers’ Federation (OSSTF), Educators Financial Group has been offering financial planning and a wide range of investing and lending products and services exclusively to education members and their families since 1975. It is this strong history that has enabled us to become the education community’s financial specialist – supporting our clients on their financial journey and empowering them to reach their goals.

What We Offer

We’re proud to be recognized as one of the 2024 Best Workplaces™ in the Financial Services and Insurance sector.

Candidates can expect to work in a highly collaborative and supportive work environment with focus on professional growth and development opportunities. This is a salaried position with an annual short-term incentive plan bonus, strong benefits package and competitive pension plan. Tools, technology, and travel expenses required for the role will also be provided. The hiring range for the position is $90,000 - $100,000 per year (subject to the candidate's relevant experience, qualifications and skills, professional designation(s)). Benefits package includes:

  • Health Benefits Plan, including Extended Health, Dental & Vision coverage, Basic Life Insurance, Short-Term and Long-Term Disability Benefits and Employee Assistance Programs. Premiums are paid by the company, with the exception of LTD premium.
  • Defined benefit pension plan, with the company’s contribution ranging from 6% to 8% to provide employees with a predictable lifetime retirement income, survivor benefits, early retirement options.
  • Remote work environment.
  • 3 weeks of paid vacation and other leave entitlements.
  • Learning and development support to aid professional growth.
  • Experienced leaders to coach and empower employees and supportive colleagues to help when needed.
  • Employee-led committees to boost engagement, initiative and idea sharing.
  • A Community Care program to make a difference in the lives of people in need.
  • Team building activities and optional social events.

About the Role

As a Certified Financial Planner professional, you will develop networks to grow our client base, raise awareness of our company and our services within the education community, increase investments from existing clients within your assigned territory and work closely with our lending team within the territory.

This role may be for you if:

  • You enjoy developing relationships. You don’t hesitate to connect with others, can build an authentic network, and are skilled at identifying centers of influence.
  • You understand financial planning and can clearly communicate the merits of a sound financial plan and make client-focused, value-added recommendations for products and services.
  • You are a strong sales professional who can respond to changing market conditions and adjust sales activities in order to maintain a consistent sales pipeline and achieve sales targets; and
  • You have a genuine desire to improve the financial outcomes of your clients and have experience successfully advising on product offerings including investments, retirement planning, cash flow management, tax planning, and estate planning.

This is a mobile position with the flexibility to manage your own schedule. It is best suited for a self-motivated, self-managed individual with significant initiative and drive. This role involves travelling and using own vehicle to meet with clients. The position reports to the Director, Client Advisory Services.

Qualifications

  • Current CFP (Certified Financial Planner) designation holder, approved to be registered with a CIRO firm in the province of Ontario.
  • Strong candidates holding the PFP (Personal Financial Planner) or CIM (Chartered Investment Manager) designation and working towards the CFP designation may be considered for Senior Financial Advisor role.
  • Proficiency in French is a strong asset.
  • 7-10 years of financial services experience, including direct investment sales experience.
  • Proven experience in developing and delivering holistic and tailored financial plans to clients.
  • Strong interpersonal skills in managing client partnerships, proven ability to engage and nurture long-term relationships.
  • Proficient verbal and written communication skills.
  • Advanced computer literacy (MS Office suite) and strong numerical aptitude.
  • Skilled at self-directed work, maintaining high standards of accuracy and timeliness while handling multiple priorities.

Selection Process

We are committed to fostering an inclusive workforce that reflects the diversity of our clients and communities. We actively seek and welcome applications from all qualified candidates who are inspired to deliver top-notch customer service and contribute to our company's success.

We strive to ensure that all recruiting and selection processes are non-discriminatory and barrier-free. If you are selected for an interview and require accommodation, or if you require accommodation with respect to our materials or procedures at any time during the selection process, please notify us at to ensure appropriate arrangements are made.

We value the participation of diverse talent with various backgrounds and experiences. While voluntary, we encourage and welcome all candidates to self-identify during the application process.

Following receipt of your application, our Human Resources team will conduct a review typically lasting 5 to 7 business days. This process may be slightly longer depending on the number of applicants. Pre-screened applicants will then be contacted to coordinate the following:

  • Interview with our Human Resources Team (up to 1 hour)
  • Interview with our Hiring Team (1 hour)
  • Interview with our Executive Leadership Team Member (1 hour)

AI in Recruitment

Educators Financial Group leverages artificial intelligence (AI) technology to enhance our recruitment process. This may include drafting of preliminary job descriptions, application screening, generation of initial interview kit questions, and other administrative tasks. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our hiring practices remain focused on reducing biases, with all key hiring decisions made solely by our team. We are also committed to continuously reviewing and enhancing our recruitment processes to ensure alignment with industry standards and evolving regulatory requirements.

#J-18808-Ljbffr
Assistant Director, Pursuits and Proposals (15-month contract)
EY
Saskatoon, Division No. 11

Assistant Director, Pursuits and Proposals (15-month contract)

Join to apply for the Assistant Director, Pursuits and Proposals (15-month contract) role at EY .

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The Opportunity

We are seeking a highly motivated, confident individual to join the Canada Strategic Pursuits team. As an Assistant Director, Pursuit and Proposal Strategist, you are responsible for leading the end-to-end development of strategic proposals. You actively participate in the proposal management process and co‑author content for proposals, oral presentations, and other pursuit/proposal collateral. In the role, you will work with Client Executives, client service professionals, designers, other Pursuit/Proposal Strategists across Canada, and an international team of Coordinators.

Your Key Responsibilities

  • Manage the strategic communications process on the firm’s largest and strategically significant pursuits and proposals
  • Research, write and edit standard and customized proposal content
  • Actively drive the proposal management process which includes the coordination of information from contributors and following up on action items to achieve a coordinated team effort
  • Contribute and/or facilitate meetings with bid response team members
  • Monitor the progress of all pursuit/proposal activities for adherence to deadlines and quality standards
  • Manage multiple proposals/priorities simultaneously
  • Review final pursuit/proposal collateral for quality, format and content for adherence to the firm’s brand standards
  • Serve as a liaison between the proposal response team and other support functions
  • Provide oral presentation coaching
  • Build and leverage relationships within the Markets Organization across the country
  • Contribute to team, firm and Market Organization initiatives as part of continuous improvement objectives

Skills And Attributes For Success

  • Exceptional writing and editing skills
  • Strong business acumen
  • Organized, detail‑oriented and highly deadline‑driven
  • Proven experience building proposals in response to Government of Canada requests
  • Strong project management skills, the ability to establish priorities, set and manage schedules, and coordinate multiple projects at one time
  • Ability to interact effectively with all levels of the organization
  • Highly developed computer skills, including Microsoft Office suite and cloud‑based technology

To qualify for the role, you must have

  • Bachelor’s degree required (major in Language, Communications, Marketing or Business); graduate degree or equivalent experience preferred
  • Minimum 7‑10 years relevant proposal experience preferred
  • Direct experience responding to Government of Canada (GoC) requests for proposals (RFPs)

Ideally, you’ll also have

  • Experience in professional services (e.g., accounting, management consulting, legal, architectural, engineering) highly desirable

What We Offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture — built on high‑performance teaming — where you can shape the future with confidence for our people, our clients and our communities. It’s one of the many reasons we repeatedly win awards for being a great place to work. We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

The salary range for this job in British Columbia is $92,300 to $153,800. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

#J-18808-Ljbffr
Project Manager-SAP
KPMG Canada
Calgary, AB

Join to apply for the Project Manager-SAP role at KPMG Canada .

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world. Are you a talented leader with a proven track record for motivating teams and delivering exceptional client service? We are seeking an experienced SAP Project Manager to lead end-to-end delivery of SAP-enabled business transformation projects. In this role, you will manage scope, timelines, budgets, and risks while ensuring strong client engagement and successful outcomes.

What You Will Do

  • Plan, execute, and monitor SAP S/4HANA implementation or migration projects from initiation through hypercare.
  • Apply leading methodologies such as SAP Activate and KPMG Powered Enterprise for structured delivery.
  • Manage project scope, quality, benefits, risks, and timelines with precision.
  • Track financial performance, control costs, and ensure projects are delivered on time and within budget.
  • Communicate effectively with clients, project teams, and external vendors to align expectations and resolve issues.
  • Coordinate resources and ensure quality deliverables and documentation. Ensure deliverables meet quality standards and compliance requirements.
  • Supervise SAP solution configuration, development, testing, and cutover activities, including data conversion.
  • Create and maintain project plan. Run daily standup and status meetings.
  • Maintain accurate project documentation, dashboards, and status reports for senior stakeholders.
  • Stay current with SAP and Cloud ERP industry trends to bring innovative solutions to clients.

What You Bring To The Role

  • 5-10 years of experience in SAP project delivery and consulting with minimum one full-cycle SAP S/4HANA implementation or migration experience.
  • Familiarity with key S/4HANA processes Record-to-Report, Procure-to-Pay, Order-to-Cash, Plan-to-Produce, Inventory & Supply Chain Management.
  • Familiarity with RISE with SAP, GROW with SAP, SAP BTP, and related technologies.
  • Deep knowledge of SAP Activate methodology and experience with Agile, Waterfall, and hybrid delivery models.
  • Excellent stakeholder management and communication skills.
  • Ability to manage multi-disciplinary teams in a global delivery model.
  • Strong presentation skills and proficiency with Microsoft Office tools (SharePoint, Visio, PowerPoint).
  • Experience with project management tools such as SAP Cloud ALM, Jira, or Microsoft Project.
  • Knowledge of PMI Project Management Body of Knowledge.
  • Professional certifications (PRINCE2, PMP) preferred; SAP Activate certification is a plus.

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters.

Adjustment and Accommodations

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. If you require support, please contact KPMG’s Employee Relations Service team by calling .

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Project Management and Information Technology

Equal Employment Opportunity

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

#J-18808-Ljbffr
Bilingual Project Manager (Benefits / Insurance)
SEB Administrative Services Inc.

We are a technology company that designs and develops products and services for improved benefits administration. Our FlexPlus™ solutions transform our client’s back‑office processes and offer a sleek, automated experience for plan members. Our experienced client teams can pinpoint customer needs and create realistic solutions based on industry best practices. Passion for our clients is at the center of SEB's operating model.

If, like us, providing exceptional experience every day is part of who you are, come meet our team! Visit our website to learn more about us:

Responsibilities

  • Lead the implementation of benefits administration solutions and administrative services
  • Work directly with clients, internal teams, and partners
  • Accountable for on time, on budget completion of assigned projects following SEB Admin’s project governance framework and project management methodology
  • Responsible for resource management, scope management, budget and schedule management for the assigned projects
  • Develop project charters, project plans and other project artifacts as required
  • Organize and lead project team meetings
  • Provide financial forecasts, actual against budget tracking and report progress to stakeholders
  • Proactively manage risks, and systematically resolve or escalate issues
  • Ensure project reporting and forecasting is timely, accurate and appropriate for the various stakeholders

Education & Experience

  • Bachelor’s degree and/or equivalent work experience required
  • Project Management Professional (PMP) or actively working towards a designation is preferred
  • Experience with benefits administration or the insurance industry
  • 3+ years of project management experience
  • Experience with system delivery projects, including promotion of applications and services through different environments is an asset
  • Experience managing and coordinating projects: monitoring, anticipates and troubleshoots issues, provides ongoing expertise, resolves problems, and provides project effectiveness
  • Experience in managing delivery teams of various sizes and scope (may include staff, consultants, vendors)
  • Experience with managing project budgets

Knowledge & Skills

  • Strong working knowledge of the Project Management Lifecycle and Software Development Lifecycle
  • Ability to prioritize and work under tight deadlines managing multiple key business priorities
  • Superior leadership and communication skills
  • Well‑developed analytical and dispute resolution skills
  • Technical knowledge/expertise is an asset
  • Bilingual in French and English

#J-18808-Ljbffr
Shop Supervisor
Age UK
Pickering, ON

Are you available for an immediate start?

Age UK is recruiting for a Shop Supervisor to join their fantastic team in Pickering !

Age UK’s shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most.

If you want to help us to help others, this might be the job for you!

We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence.

The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.

PLEASE NOTE THIS IS A 3 MONTH FIXED TERM CONTRACT

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

  • Experience in working in a customer facing role
  • Experience of cash handling
  • Ability to lift and carry bags of stock up to 10kg’s
  • The ability to work as part of an effective team.
  • Be able to lone work when needed
  • Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
  • A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events

What we offer in return:

  • Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
  • Wellbeing days – 2 paid days per year (pro rata for our part-time colleagues)
  • Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
  • Car Benefit scheme, Cycle to Work scheme
  • Home & Tech - apply to buy any Home & Tech items from Currys & IKEA, up to £1000, and spread the cost over 12 months, interest free.
  • Blue Light Card scheme
  • You Did It Awards – recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and menandwomen from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

#J-18808-Ljbffr
Analyste fonctionnel, SAP EWM
Dollarama
Mount Royal, Montreal (administrative region)

Sommaire du poste

En tant qu’analyste fonctionnel spécialisé dans SAP EWM, vous êtes responsable de l’optimisation et du soutien des processus d’affaires logistiques. Vous transformez les besoins d’affaires en solutions informatiques en concevant et en modélisant les processus, et vous contribuez à l’ensemble du cycle de vie des projets SAP EWM – de l’analyse et la conception à la mise en œuvre et au soutien post‑déploiement. Vous gérez les demandes d’amélioration, les incidents et les projets du portefeuille logistique, en collaboration étroite avec le bureau de projet et les parties prenantes.

Responsabilités

Implantation de solutions

  • Recueillir, analyser et documenter les besoins d’affaires.
  • Estimer les efforts de développement et définir les plans de mise en œuvre.
  • Recommander et présenter des solutions à valeur ajoutée.
  • Produire des documents graphiques de flux de processus.
  • Configurer et personnaliser SAP EWM-YL et ECC (LE‑TR).
  • Rédiger les spécifications fonctionnelles et collaborer avec les développeurs.
  • Préparer et exécuter les tests unitaires, d’intégration et d’acceptation.
  • Former les utilisateurs clés et préparer les supports de formation.
  • Définir les rôles et objets de sécurité.
  • Communiquer avec les parties prenantes et les équipes de projet.
  • Mettre à jour la documentation et planifier la stratégie de rétention des données.
  • Participer à la planification et à l’exécution du déploiement.
  • Assurer le soutien et la stabilisation post‑implantation.
  • Transférer les connaissances aux membres de l’équipe.

Soutien des processus

  • Gérer les incidents et les demandes de service liés à SAP logistique.
  • Enquêter et résoudre les problèmes des systèmes de production.
  • Conseiller les utilisateurs sur l’amélioration des processus et l’innovation.
  • Animer des ateliers techniques et des sessions de formation.
  • Surveiller les systèmes de production et anticiper les risques.
  • Développer des relations solides avec les partenaires d’affaires et traduire leurs besoins en exigences techniques.

Exigences du poste

  • Minimum de 5 ans d’expérience en implantation et soutien SAP EWM.
  • Diplôme universitaire en informatique, logistique ou expérience équivalente.
  • Excellente connaissance de SAP EWM S/4HANA et ECC.
  • Expérience en logistique et chaîne d’approvisionnement.
  • Connaissance débogage ABAP, IDOC/EDI (X12), et SAP Fiori.
  • Expérience avec les appareils RF et leur architecture.
  • Atouts : SAP Yard Logistics, automatisation WCS, méthodologie Agile, certification SAP EWM, SAP Transport Management, Solution RFID.
  • Bonne compréhension de l’intégration des modules SAP (IM‑MM‑FI).
  • Maîtrise des outils Microsoft Office (Visio, PowerPoint, Excel).
  • Bilinguisme (français et anglais).

Compétences interpersonnelles

  • Excellentes aptitudes en communication et relations interpersonnelles.
  • Capacité à travailler de manière autonome et en équipe.
  • Capacité à gérer plusieurs priorités simultanément.
  • Esprit analytique, adaptabilité et sens de l’innovation.
  • Bonne gestion du temps et sens de l’organisation.

Nous vous remercions de votre intérêt pour Dollarama. Seuls les candidats sélectionnés pour une entrevue seront contactés par notre équipe de recrutement.

Montréal-Ouest, Quebec, Canada 2 months ago

#J-18808-Ljbffr
Senior Highway Designer, Engineer
WSP
Mississauga, Peel Region

The Opportunity

Step into a role where your expertise shapes the future of transportation. At WSP , we’re trusted to deliver some of Ontario’s most significant infrastructure projects. As a Senior Highway Designer/Engineer , you’ll lead multidisciplinary teams, influence strategic decisions, and ensure excellence on projects that define mobility for generations.

This is more than a job—it’s your opportunity to leave a legacy to join our Ontario Highway Design Team in one of our offices (Mississauga, Ottawa or Thornhill).

Why This Role Matters:

  • Strategic Leadership : Be the trusted advisor for clients and internal teams, guiding projects from concept to completion.
  • High-Impact Projects : Work on major infrastructure initiatives—from multi-lane freeways to advanced transportation systems that define the future of Canadian highways.
  • Innovation Champion : Introduce cutting‑edge design methodologies and digital solutions to keep WSP at the forefront of the industry.
  • Mentorship & Influence : Shape the next generation of engineers while collaborating with senior leaders across disciplines.

Why choose WSP?

  • We value and are committed to upholding a culture ofinclusion andbelonging
  • OurFlexible Work Policy– we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.
  • ACanadian success story - we'reproud to wear the red and white of this beautiful country and show the world what Canada has to offer.
  • Enhance the world around you – from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
  • Outstanding career opportunities – we're growing and pushing ourselves every day to be greater than yesterday – we're open toyour ideas and tryingnew things.
  • A phenomenalcollaborative culture and a workforce filled with genuinelygood people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.

We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee‑focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSP

What you can expect to do here

  • Lead technical delivery of highway and drainage designs using advanced tools (OpenRoads, AutoCAD, MicroStation, Civil 3D, Microsoft Project)
  • Oversee design schedules, budgets, and quality standards to ensure flawless execution
  • Act as a liaison with clients, providing strategic input and building long‑term relationships
  • Drive proposal development and contribute to WSP’s “Future Ready” initiatives
  • Review and validate designs, ensuring compliance and excellence
  • Mentor junior staff and foster a culture of collaboration and innovation

What you’ll bring to WSP

  • Degree or diploma in Civil Engineering
  • 10–20+ years of experience in highway/roadway design (MTO projects preferred)
  • P.Eng or Certified Engineering Technician/Technologist designation
  • Proven experience with Design‑Build/P3 projects
  • Deep knowledge of Ontario environmental standards and design manuals
  • Familiarity with OpenRoads, MTO CPS/HICO, and BIM (assets)
  • Exceptional leadership, communication, and decision‑making skills
  • Ability to manage multiple projects independently

#J-18808-Ljbffr
Baggage Handling System Engineer
SNC-Lavalin
Montreal, Montreal (administrative region)

Job Description

Overview

As an experienced baggage handling system engineer within the airport and aviation group, the candidate will demonstrate the following skills: technical engineering, project management, client management, team management, business development and organizational development. The candidate will apply these skills to the various stages of airport baggage handling system construction projects and actively oversee the teams and participate in the various phases of construction projects, from gathering information to the project close‑out, going through to defining user needs, feasibility reports, concepts, drawings and specifications, bid analysis, site supervision and on‑site testing. He will lead the teams and participate in the design of solutions for complete or parts of baggage handling systems, including mechanics, electricity, automation and control, computing and networking; from check‑in to baggage loading.

Your role

At the project management level:

  • Be in charge of one or more projects;
  • Review technical content and quality of deliverables;
  • Manage changes;
  • Monitoring of effort and financial follow‑up;
  • Human resource management and planification.

At the client level:

  • Manage one or more clients;
  • Act as technical advisor to clients;
  • Fee contract administration;
  • Manage official communications;
  • Represent AtkinsRéalis to the client;
  • Represent the client to the contractors.

At the team level:

  • Supervise, advise and develop junior engineers in collaboration with other experienced engineers in the team;
  • Actively participate in business development;
  • Carry out proposals;
  • Participate in the recruitment, organization and internal development of the team;
  • Contribute and collaborate with the other disciplines of AtkinsRéalis.

About you

  • Bachelor of Engineering in Automated Production, Industrial Engineering or equivalent;
  • Specialization in manufacturing systems or equivalent is an asset;
  • A technical DEC (technical college diploma) in a relevant related field is an asset;
  • Be a member of a recognized Engineering Order in one of the provinces in Canada or be able to become one;
  • Being a member of the Ordre des ingénieurs du Québec (OIQ) is an asset;
  • Minimum of 5 years experience in a role with equivalent duties and responsibilities;
  • Bilingualism (English‑French) is required;
  • Strong communication skills both oral and written;
  • Business acumen;
  • Great versatility, dynamism, creativity, high learning ability, client‑oriented and interpersonal relationships;
  • Excellent judgment, team spirit and motivation;
  • Demonstrated ability to work in a multidisciplinary team;
  • Attention to detail, with strong skills to prioritize in a rapidly changing environment;
  • Excellent organizational skills;
  • General knowledge of mechanics, electricity, automation and control, computer science and networking;
  • Ability and interest in writing technical documents and reports;
  • Mastery of office automation software; Microsoft Office (Word, Excel, PowerPoint and MS Project);
  • Knowledge of 3D modelling software REVIT or other 3D modelling software is an asset;
  • Knowledge of Visual Basic / VBA, C / C ++, SQL and other programming tools are an asset;
  • Knowledge and mastery of the different electrical, building and especially automation codes and standards: ISA, AINSI, ISO, IEC, etc. Is an asset;
  • Be able to travel.

Experience in :

  • Baggage processing systems, automated sorting centres, manufacturing or other automated handling systems;
  • Airport environment (construction, operation, airport systems);
  • Consulting engineering (design, engineering, construction supervision, project management);
  • Management (projects, contracts, clients, staff, multidisciplinary team);
  • Development (business, team, company).

Additional information

  • This position offers the opportunity to join a dynamic team, participate in exciting projects, and enjoy real opportunities for career advancement;
  • Only candidates selected for an interview will be contacted. We are an equal opportunity employer. Local candidates will be preferred and no relocation package will be offered. There is one vacancy in the Montreal office and one in the Vancouver office;
  • We subscribe to the principle of employment equity;
  • The masculine is used for the sole purpose of lightening the text.

* This position requires knowledge of a language other than French, namely English, as the clients and/or suppliers you will interact with are primarily English‑speaking and located outside Québec.

Reward & benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career at AtkinsRéalis in Canada.

Enjoy competitive compensation, employee recognition, and a brilliant range of flexible benefits you can tailor to your health, wellbeing, financial and lifestyle needs.

Make the most of diverse opportunities for training and professional development to grow your skills and expertise.

And take advantage of our hybrid working culture and generous time‑off policies to balance a fulfilling career with your personal life.

Be rewarded. Find out more.

About AtkinsRéalis

We're AtkinsRéalis, a world‑class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Additional information

AtkinsRéalis cares about your privacy. AtkinsRéalis and other subsidiary or affiliated companies of AtkinsRéalis (referred to throughout as “AtkinsRéalis”) are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use, and transfer your Personal Data.

By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.

Worker Type: Employee, Job Type: Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world‑class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

#J-18808-Ljbffr
Concrete / Platform Project Manager
Kiewit
Toronto, ON

Position Overview

The Concrete/Platform Project Manager will have overall accountability for Concrete/Platform Construction on our Project. They're primarily concerned with ensuring that the project delivers the agreed business benefits. This person acts as the representative of the organization, and plays a vital leadership role for the business supporting the Canadian transit market.

District Overview

Eastern Canada District's projects include highways, bridges, mass transit, mine site development & open pit operations, hydroelectric powerhouses, wind-power plants, dams & industrial. They serve the construction and mining industries and operates in Eastern Canada.

Location

This position will be based out of Toronto, ON, and will support our Union Station Enhancement Project.

Responsibilities

  • Leads all aspects of Kiewit’s safety culture and a commitment to Nobody Gets Hurt.
  • Assists and supports Executive leadership with strategy development and business initiatives within the organization.
  • Provides oversight and senior management for multiple construction teams through the preconstruction and construction process.
  • Provide strategic plans for new business opportunities and fosters new client relationships.
  • Serves as the primary client relationship manager, who builds long-term relationships with new and existing clients to generate new business opportunities.
  • Oversight and collaboration during the Preconstruction, Estimating, and proposal development process for new and existing business opportunities.
  • Leads contract negotiations, solutions and development.
  • Involvement in the community and industry as an influential leader through participation in organizations and memberships.
  • Senior management responsibility for project performance: financial, schedule, client relations.
  • Ensures that staffing resources are sufficient on projects and assists in employee development, recruiting, retention.

Qualifications

  • Ability to travel and relocate as needed
  • 10+ years’ experience in heavy civil/concrete working for a large GC
  • Significant experience working with concrete platforms strongly preferred
  • Bachelor's degree in Engineering; Construction Management; Business, OR similar type experience in a related position that provides knowledge and experience required for this position
  • Prior experience serving as Project Manager, Design Manager, Director of Estimating, or Project Director of construction teams, where responsibilities include construction, engineering, estimating, contracts management, and client relations
  • Knowledge of commercial construction standards including scheduling, contracts, coordinating and managing all disciplines and subcontractors
  • Excellent communication and leadership skills
  • Competent in the use of computer software applications used for project control and administration, including Microsoft Word, Excel, Access and Outlook
  • Staff management
  • Project management
  • Business process management
  • Business administration
  • Public speaking and presentations
  • LI-GH

Other Requirements

  • Regular, reliable attendance
  • Work productively and meet deadlines timely
  • Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment
  • Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
  • Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
  • May work at various different locations and conditions may vary

We offer our fulltime staff employees a comprehensive benefits package that’s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.

We believe in equal opportunity in employment practices without discrimination and comply with all laws regarding human rights in the provinces where we operate.

#J-18808-Ljbffr
Field Service Engineer
B&W MEGTEC
Edmonton, Division No. 11

Job Description

Description

A Field Service Engineer works independently or with more experienced engineers in performing inspections, tuning, operational audits, pre‑commissioning testing on boilers and environmental equipment. Entry‑level engineers will work closely with senior engineers and the District Engineer. Field Service Engineering provides great job variety and challenging and rewarding assignments in which the engineer develops practical knowledge of power plants and all aspects of B&W products.

Specific Duties

  • Gain familiarity with B&W and its customer power and process equipment.
  • Support sales and educate customers on B&W’s full service, replacement parts, and construction capabilities.
  • Conduct visual inspections and performance tests of power and process equipment. Assume on‑site responsibility for shutdown inspection or commissioning activities.
  • Advise customers on equipment condition, design, and operation.
  • Provide technical support to other B&W departments for project estimating, implementation, and execution.
  • Perform engineering assignments that may involve equipment or product design, testing and data collection, process studies, root cause and failure analyses, or research investigations.
  • Produce timely and accurate reports: inspection and maintenance reports, commissioning reports, expense reports, daily punch lists.
  • Prepare and deliver technical training and operating instructions to customers.
  • Service all Western provinces and other provinces as needed. The incumbent will work from the Edmonton office and possibly at home during certain times. This position requires extensive travel (90%) including driving on client/customer property and may be required with short notice.

Qualifications

Education and/or Relevant Experience

  • Bachelor’s Degree in Engineering, or 5‑7 years of relevant experience in lieu. An Engineer‑in‑Training (EIT) is preferred.

Candidate Requirements

  • Must have and maintain a valid driver’s license.
  • Must be able to work according to our customers’ schedules which may include weekends / after hours.
  • Must be able to wear proper PPE for the job.

Preferred Skills and Competencies

  • Ability to work as a team member on projects with an aptitude for problem solving.
  • Organized and detail oriented.
  • Able to manage time effectively and prioritize responsibilities.
  • Positive presence and effective communication skills, both written and verbal.
  • Ability to work independently, self‑starter, and motivator.
  • Eager to learn and improve technical skills.
  • Familiarity with boilers and steam generating equipment.
  • Experience with, or a willingness to learn, equipment operations.
  • Familiarity with ASME, NFPA and related codes, welding procedures.

#J-18808-Ljbffr
Display IP Validation Engineer
Mindlance
Markham, York Region

Target Skills Required for this Role (Graphics System Silicon Validation Design Engineer)

  • FPGA and other hardware emulation platforms for pre-silicon debug
  • Video encode/decode hardware
  • Display driver hardware pipeline
  • Knowledge of GPU hardware architecture
  • Knowledge of graphics rendering pipeline
  • Familiarity with power management and power states
  • Strong programming/scripting skills (eg. Python, C/C++, Ruby)
  • Systems design development throughout entire product lifecycle, from pre‑silicon and emulation through post‑silicon and software integration
  • Hardware architecture and expertise in systems design
  • Isolation and debug of issues found in Display IP during pre‑silicon, bring‑up, validation, and production phases

The Role

We are looking for a lead systems integration engineer to provide thought leadership and subject matter expertise to our growing team. As a key contributor, you will have a strong technical background to contribute to all aspects of the post‑silicon development process. We have competitive benefit packages and an award‑winning culture. Join us!

The S3 Business Unit IP Systems Engineering team is seeking an energetic, dynamic, experienced IP Systems Engineer to join our growing team. We work with customers to develop new products, previously including game consoles. As an IP Systems Engineer, you will drive the planning, pre‑silicon execution, validation, silicon bring‑up and debug of processor and graphics‑based systems while working closely with internal teams to meet product development milestones.

As a key contributor to the success of IP, you will be part of a leading team that drives and enhances abilities to deliver industry‑leading technologies to our customers. The Systems Engineering team encourages technical innovation to showcase successes, provides opportunities to develop technical knowledge, and facilitates career development.

This role specifically focuses on driving the planning, validation, silicon bring‑up and debug of video encode/decode and display driver IP and related systems. There is a need for excellent collaboration, working across team boundaries and geographical locations. This role also requires a broad knowledge of the system design lifecycle, spanning across pre‑silicon into post‑silicon validation.

The Person

You are a highly motivated hands‑on leader with a strong development background, problem‑solving mentality, excellent communication skills, ability to prioritize tasks along with willingness to learn and adapt. Excellent teamwork skills and capability to lead a highly technical team is crucial.

Key Responsibilities

  • Participate in systems design development throughout entire product lifecycle, from pre‑silicon and emulation through post‑silicon and software integration
  • Lead technical presentations demonstrating a good understanding of hardware architecture and expertise in systems design
  • Collaborate with Design, Software, Tools and other teams to drive the definition of testing and debug methodologies to provide the best possible coverage and customer experience for the IP
  • Work with Program Leadership team to define the end‑to‑end plan and highlight possible risk areas and address concerns during planning
  • Be a leader and mentor to the operation team; be hands‑on and lead by example
  • Isolation and debug of issues found in Graphics IP during pre‑silicon, bring‑up, validation, and production phases of S3 products
  • Able to proactively support team culture that fosters knowledge sharing, excellence, and collaboration
  • Defining and executing validation strategies, enablement of features and unit test plans
  • Publishing and aligning test plan requirements and dependencies
  • Working closely with supporting teams such as design, diagnostics, driver, and project leadership
  • Lead cross‑functional technical discussions to drive root cause identification and resolution on technical issues
  • Driving and participating in technical innovations to enhance validation capabilities including tool and script developments, technical and methodology enhancements

Requirements

  • In‑depth knowledge of SOC architecture and concepts
  • In‑depth knowledge of hardware encode/decode and display driver hardware IP
  • In‑depth knowledge of Graphics hardware pipeline
  • Experience with graphics engines and rendering software pipelines
  • Experience with FPGA and other hardware emulation platforms for pre‑silicon debug
  • Strong understanding of BIOS, OS, and driver‑level interactions and common failure points
  • Good understanding of Boot Flows/Sequences
  • Strong programming/scripting skills (eg. Python, C/C++, Ruby)
  • Experience with IP/System level bring‑up, SOC debug techniques and methodologies
  • Experience with common lab equipment, computer hardware, and networks
  • Led process improvement initiatives to improve engineering quality
  • Strong technical leadership and mentoring skills
  • Knowledge of standard power management features and use‑cases

Preferred Experience

  • 2‑4 years of relevant experience in pre and post‑silicon validation of the relevant IP and 3‑6 years experience in semiconductor industry
  • Personal passion for computer gaming and driving game performance goals
  • Demonstrated ability to grasp new technical concepts quickly
  • Experience with IP/System level bring‑up, SOC debug techniques and methodologies
  • Strong understanding of BIOS, OS, and driver‑level interactions and common failure points
  • Strong analytical/problem solving skills and pronounced attention to details
  • Excellent written and verbal communication skills
  • Self‑starter, strong collaborator, and able to independently drive tasks to completion
  • Strong organizational skills and ability to handle multiple issues at the same time

Academic Credentials

  • Bachelor’s/Master’s degree in Computer Engineering, Electrical Engineering or related field strongly preferred

EEO

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

#J-18808-Ljbffr
Quality Assurance Analyst
Knak
Ottawa, ON

Knak is a mission‑driven company. Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is…

Empowering people to be creative.

We are a world‑class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creation platform.

Our industry‑leading SaaS solution is built by marketers, for marketers. We know that it’s the small things that make the biggest impact and that emails and landing pages are where the rubber hits the road when it comes to Marketing Automation. We change the way marketers work by making them more efficient, while improving conversion rate of their campaigns and helping them stay on brand.

The Role: Quality Assurance Analyst

We're looking for a Quality Assurance Analyst who’s passionate about product quality and thrives in a collaborative, fast‑paced environment. In this role, you’ll help shape the future of QA at Knak—leading manual testing efforts, enabling developers to test better, and ensuring our platform is as reliable as it is powerful.

You’ll work closely with Engineering, Product, and UX to catch issues early, reduce production bugs, and improve the experience for our users.

What You’ll Be Doing

  • Execute thorough manual testing for new features and releases
  • Build and maintain test plans and QA documentation
  • Guide developers in adopting automated testing tools like Playwright
  • Participate in planning and design sessions to flag potential quality risks
  • Monitor and report on key product quality metrics

What You Should Bring

  • 3–5 years of experience in software QA or software engineering with strong QA focus (ideally in a SaaS environment)
  • Expertise in manual testing methodologies and QA planning tools
  • Familiarity with automated testing frameworks (e.g., Cypress, Playwright, Jest)
  • A keen eye for detail and strong analytical thinking
  • Excellent communication and collaboration skills
  • Comfort with tools like Slack, GitHub, and Google Workspace

Nice to Have

  • Experience enabling QA in CI/CD environments
  • Background in developer enablement or testing automation coaching

What We Offer

  • Competitive salaries and equity in the company
  • Comprehensive benefits and generous paid vacation
  • Life leave days—because life happens
  • Team lunches, off‑sites, and a fun, collaborative culture
  • A real investment in your career growth

Let’s Build the Future of Marketing Together. If this sounds like your kind of challenge, we’d love to hear from you! Not sure if you meet every requirement? That’s okay—please apply anyway. Research shows underrepresented groups often hold back unless they’re a perfect match. At Knak, we believe diverse perspectives build better products. We welcome applicants of all backgrounds, identities, and abilities.

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Knak believes in creating an inclusive, barrier‑free working environment. If you require any accommodation to the interview process please contact

Click here to view the Knak Privacy Policy

#J-18808-Ljbffr
Manager, Total Rewards, Payroll & HRIS
CMH Heli-Skiing
AB
Year Round
Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!
Things that are important to us:
  • Safety as a cornerstone.
  • Share our passion - every day.
  • Always act with integrity .
  • We work as a team .
  • Aim for best .
  • Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:
  • The opportunity to build lifelong friendships with staff and guests from around the world.
  • Working for a company that stands behind its mission, vision, and values.
  • An inclusive and rewarding company culture where employees are valued and supported.
  • Explore and work at a world-class mountain destination.
  • Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.
  • Work with hospitality professionals that take pride in providing a high-end guest experience.
  • An opportunity to grow and learn in a work environment that promotes feedback and development.
  • Discounts with brand partners and on CMH merchandise.
  • Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.
Visit to learn more.
Position Title : Manager, Total Rewards, Payroll & HRIS
Business Unit or Department: Alterra Experiences Division (CMH and Mike Wiegele Heli-Skiing)
Title Position Reports to: VP, Employee Experience
Location (if applicable): Banff, AB
FLSA Status: Exempt
Job Status: Year-round
Date of last Review: September 2025
COLLABORATION |AUTHENTICITY | PURPOSE | EMPOWERMENT
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
Alterra Experiences division is an operating unit of Alterra Mountain Company. The Experiences division is dedicated to building Alterra's adventure hospitality operations and maximizing the impact of bringing together the world's two largest heli-skiing businesses - CMH Heli-Skiing & Summer Adventures ("CMH") & Mike Wiegele Helicopter Skiing ("MWHS"). The Experiences team structure ensures operational focus, while providing shared services functionality supporting growth of both CMH & MWHS.
CMH - With 60 years of experience, CMH has evolved into the world's largest Heli-Skiing and Heli-Hiking company, operating 11 lodges in the winter and 3 in the summer throughout British Columbia, Canada. The business's central office is in Banff, Alberta, Canada.
MWHS - Has 50+ years of experience and operates the first and only heli-ski village resort. Located in Blue River, BC, MWHS features 22 exclusive log chalet accommodations plus village amenities and provides access to more than 1.5 million acres of terrain and over 100 peaks.
WHAT WE OFFER
  • Free Ikon Pass for all eligible employees + additional free skiing/riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents.
  • Discounted skiing/riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts.
  • Paid Time Off (PTO) policies for employees to relax and recharge.
  • Pro deals with our brand-partner affiliations.
  • Group benefits plan eligibility.
  • RRSP plan with company matching.
  • Dog friendly offices.
  • Opportunities to heli-hike and heli-ski as available.

For information on Alterra Mountain Company's Social Responsibility work, please see our webpage at impact. Among other resources, Alterra has a slate of Employee Resource Groups to support our workforce.
POSITION SUMMARY
Alterra Experiences division is looking for a strategic and hands-on Manager of Total Rewards, Payroll, and HRIS to lead and optimize our compensation, benefits, payroll, and HR technology functions. This role is pivotal in shaping employee experience and operational excellence across our HR systems, with a strong focus on Workday. You'll manage two direct reports and collaborate cross-functionally to drive data integrity, compliance, and innovation.
ESSENTIAL DUTIES
Total Rewards
  • Design, implement, and manage compensation and benefits programs aligned with business goals and market trends. Working in collaboration with the internal Alterra Centre of Excellence.
  • Lead compensation reviews, salary benchmarking, and incentive planning.
  • Ensure compliance with local, provincial, and federal regulations related to compensation and benefits.
  • Partner with Finance and Talent teams to forecast and analyze total rewards budgets.

Payroll
  • Oversee end-to-end payroll processing, ensuring accuracy and timeliness.
  • Maintain compliance with payroll tax laws and reporting requirements.
  • Collaborate with the Payroll team on audits, reconciliations, and year-end reporting and preparation.

HRIS (Workday)
  • Serve as the Workday subject matter expert, driving system enhancements, integrations, and reporting.
  • Lead configuration, testing, and deployment of Workday modules (Compensation, Benefits, Payroll, Reporting).
  • Ensure data integrity, security, and compliance across all HR systems.
  • Train HR and business users on Workday functionality and reporting tools.
  • Create and implement payroll SOPs.
  • Complete an initial Workday audit to identify gaps and challenges, ensuring full automation and privacy compliance.

Leadership & Collaboration
  • Manage, coach, and develop direct reports.
  • Partner with cross-functional teams to align systems and processes.
  • Lead or support cross-functional projects related to HR technology and employee experience.

REQUIRED QUALIFICATIONS
  • 8+ years of progressive leadership experience in Total Rewards, Payroll and HRIS.
  • 5+ years of progressive hands-on experience with system configurations, automating, testing and implementations of payroll systems, including Workday.
  • Strong analytical skills and attention to detail, while holding accountability.
  • Strong results driver, required.
  • Experience in high-growth or transformational environments is a plus.

EDUCATION REQUIREMENTS
  • Bachelor's degree in a related field.
  • Membership with the Canadian Payroll Association is an asset.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
Alterra Mountain Company and its affiliates are equal opportunity employers.