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Entry-Level Contact Center Agent (Full-Time)
The Sydney Call Centre
Sydney, NS
POSITION OVERVIEW:

ENTRY-LEVEL CONTACT CENTER AGENT (FULL-TIME)

We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction.

This is a great opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

--------------: POSITION RESPONSIBILITIES:

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?

In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. 

In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.  

Essential Duties

  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Ensure first call resolution through problems solving and effective call handling 
  • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
  • Accurately document and process customer claims in appropriate systems
  • Lead fact-finding discussions to determine the best options for the customer
  • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
  • Comply with requirements surrounding confidential information and personal information
  • Escalate customer issues to the appropriate staff and managerial for resolution as needed
  • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
  • Adhere to all attendance and work schedule requirements 
CANDIDATE QUALIFICATIONS:

WONDER IF YOU ARE A GOOD FIT? 

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. 

Qualifications

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem-solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)

  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • State or Federal work experience
COMPENSATION DETAILS:

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Supplemental Insurance: Accident and critical illness insurance
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

SCHEDULE:

NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?

We can offer a wide range of scheduling options for qualified candidates.  There are multiple shifts and weekly work variations available to our team members.  Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location.  Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization .

PHYSICAL REQUIREMENTS:

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT:

All MCI Locations

  • Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.  Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening.  Job offers are contingent on drug screening results. (Does not apply in Canada)
REASONABLE ACCOMMODATION:

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER:

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community.  All aspects of employment at MCI are based solely on a person's merit and qualifications.  MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.  MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics.  We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT US:

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP),

Entry-Level Call Centre Agent (Full-Time)
The Sydney Call Centre
Mira Road, Nova Scotia (NS)
POSITION OVERVIEW: ENTRY-LEVEL CALL CENTRE AGENT (FULL-TIME)
We are looking for call centre agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfaction.
This is a great opportunity for you to start your career with our growing team, and with our industry-leading training, you are sure to grow. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
:
POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Ensure first call resolution through problems solving and effective call handling
  • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
  • Accurately document and process customer claims in appropriate systems
  • Lead fact-finding discussions to determine the best options for the customer
  • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
  • Comply with requirements surrounding confidential information and personal information
  • Escalate customer issues to the appropriate staff and managerial for resolution as needed
  • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
  • Adhere to all attendance and work schedule requirements
CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem-solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required)
  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • State or Federal work experience
COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Supplemental Insurance: Accident and critical illness insurance
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
SCHEDULE: NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?
We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization .
PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT: All MCI Locations
  • Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
. click apply for full job details
Wellness Nurse LPN - Casual
Sunrise Senior Living
Vancouver, British Columbia (BC)

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
COMMUNITY NAME
Sunrise of Vancouver
JOB OVERVIEW
The Wellness Nurse is responsible for monitoring the health and well-being of our residents and provides leadership support and assistance with resident care and services. Responsibilities include but are not limited to overall well-being of our residents, assisting in training and monitoring of medication care administration, communication with resident support services and families, and maintaining clinical quality assurance while leading and demonstrating the Mission for Sunrise Senior Living, "to champion the quality of life for all seniors" in accordance with federal, state/provincial, and local standards and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents.
RESPONSIBILITIES & QUALIFICATIONS
Essential Duties
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
Coordination of Health Needs
  • Identify on-going needs and services of residents in promotion of the highest quality resident services to be delivered.
  • Ensure proper follow through and participate with evaluation and documentation for residents with a change in health care services and status.
  • Assist Resident Care Director (RCD) in conducting resident evaluations and data gathers information at time of move in, 30 days post move in, semi-annually, and with any change in status.
  • Conduct monthly wellness visits for all residents.
  • Monitor and follow up with residents who have experienced any fall, accident, or incident and document and report as required and directed.
  • Document all pertinent information in the resident wellness file.
  • Maintain communications with resident's family and or responsible party to ensure medical needs for the resident are being met.
  • Contact resident's attending physician when necessary and/or upon family request.
  • Ensure weights and vital signs are obtained monthly for each resident.
  • Assist in maintaining wellness files according to Sunrise policies and federal and state/provincial regulations.
  • Maintain medical supplies and emergency kits for the community.
  • Provide clinical support and assistance to community team members as needed.
  • Understand and follow infection control practices.
  • Partner with the RCD and community team to promote infection control standards including any resident testing, training, and skills checks.
  • Understand and practice the proper method of attending to and disposing of and the possibility of exposure to blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials in compliance with universal care precautions.
Medication Programs
  • Monitor each resident's medication and treatment profile regularly to ensure each medication and treatment is administered as ordered and documented accurately.
  • Transcribe physician orders Medication Administration Record Treatment Administration Record (MAR/TAR) to include initials, date and time 'noted', and date faxed to pharmacy accurately and promptly.
  • Complete MAR/TAR audit each month.
  • Demonstrate and is knowledgeable of the Six (6) Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse).
  • Act as liaison for pharmacy services to ensure effective services for residents.
  • Monitor the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.
  • Complete Medication Observations and skills checks for medication care managers at the direction of the RCD.
Quality Assurance and Regulatory Compliance
  • Demonstrate and is knowledgeable in the following key quality improvement areas:
    • Resident Centered Care Model
    • APIE
    • Quality Care Indicators and Outcomes
    • Actively participates in Sunrise Quality Assurance Meetings and Clinical Meetings
  • Demonstrate and is knowledgeable in the following key regulations:
    • All Federal, State/Provincial, and Local resident care and services regulations
    • Resident Rights
    • Resident Assessment/Evaluation process in accordance with state/provincial regulatory requirements
  • Review Physician Reports of all new residents as directed by RCD.
  • Review Physician Reports of all new residents as directed by RCD.
  • Order medications and equipment as directed by RCD.
  • Demonstrate and is knowledgeable of Sunrise practices and guidelines in accordance with resident care programs to include skin, nutrition, behavior, falls, and bowel/bladder.
  • Assist in implementation, training, and monitoring of documentation related to resident's clinical health and wellness.
  • Ensure resident changes, concerns, and/or solutions are reported to RCD as appropriate.
  • Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
  • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.
  • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
  • Perform other duties as assigned.

Core Competencies
  • Ability to handle multiple priorities.
  • Possesses written and verbal skills for effective communication and the ability to teach and guide team members to provide quality clinical care.
  • Competent in organizational and time management skills.
  • Demonstrate good judgment, problem solving, and decision-making skills.

Experience and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
  • Graduate of approved college/school of nursing
  • Maintains a current state/provincial license as a professional Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN)
  • Minimum of one (1) year experience in home health, assisted living, hospital, or long-term care environment
  • Demonstrates knowledge of nursing practices, techniques, and methods applied to health and wellness resident care, and federal, state/provincial, and local regulations
  • Demonstrates knowledge of good assessment skills
  • Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications
  • Ability to work weekends, evenings, and flexible hours to be available to our customers at peak service delivery days and times

ABOUT SUNRISE
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistant Program / Discount Program
  • Paid time off (PTO), sick time, and holiday pay
  • myFlexPay offered to get paid within hours of a shift
  • Tuition Reimbursement
  • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
  • Some benefits have eligibility requirements

COMPENSATION DISCLAIMER
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT
Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact
Cook
Sunrise Senior Living
Victoria, British Columbia (BC)

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
COMMUNITY NAME
Sunrise of Victoria
JOB OVERVIEW
The Cook uses their knowledge and experience in food production to ensure the proper, timely, and safe preparation and service of food according to established recipes, while adhering to all food safety and sanitation requirements and maintaining a safe and orderly kitchen. Responsible to effectively manage all food production in the absence of the Dining Services Coordinator.
RESPONSIBILITIES & QUALIFICATIONS
Part Time Position (1)
Mondays and Tuesdays 9:45am to 6:15 pm
Also hiring for On Call position
Essential Duties
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
  • Ensure high standards for food taste and quality are upheld at all times.
  • Prepare and serve meals in a timely manner and in accordance with established standardized recipes and menus.
  • Utilize production sheets to accurately record food production quantities and cooking, holding, and cooling temperatures.
  • Prepare required dietary modifications as ordered.
  • Use Sunrise systems per guidelines for order taking and meal delivery to ensure accuracy.
  • Stock, rotate, date, and store product according to food safety standards and regulations.
  • Maintain clean and organized kitchen, storage, and work areas.
  • Complete assigned cleaning duties and ensures accuracy of daily and weekly cleaning logs.
  • Maintain accurate equipment logs and report any issues promptly.
  • Maintain all cooking equipment in a safe and working order and report any issues promptly.
  • Comply with national/provincial regulations pertaining to occupational health and safety requirements and Risk Management programs and policies, adhere to safety rules and regulations, and practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
  • Responsible for performing other Dining Services duties when assigned by community leadership in the following areas, but not limited to:
  • Perform dishwashing tasks to properly wash and sanitize all dishes and china, silverware, glassware, utensils, and cookware.
  • Operate dish machine(s) according to manufacturer instructions.
  • Perform light janitorial duties, including but not limited to sweeping work areas, sanitizing production areas, and emptying trash.
  • Clean assigned kitchen equipment, including but not limited to stoves, ovens, fryers, microwaves, mixers, slicers, refrigerators, freezers, worktables, prep sinks, ice makers, coffee machines, hoods, and ventilation screens.
  • Assist with service in the dining areas as needed.
Collaboration, Engagement, and Team Success
  • Participate and commit to working toward team goals.
  • Demonstrate our Team Member Credo in daily interactions.
  • Commit to serving our residents and guests through our Principles of Service,
  • Contribute to the overall engagement programs for both residents and team members.
  • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Dining Services Coordinator (DSC).
  • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
  • Perform other duties as assigned.
Core Competencies
  • Written and verbal skills for effective communication
  • Strong organizational and time management skills
  • Demonstrate good judgment, problem solving, and decision-making skills
  • Ability to handle multiple priorities
Experience and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
  • One (1) year job related experience including food preparation in a restaurant, hotel, or other similar environment
  • High School Diploma/GED
  • Maintain the following certifications and ongoing training and re-education as required by Sunrise and regulations and laws as applicable:
  • CPR Certificate and First Aid Certificate
  • ServSafe Manager Certificate
  • Local Health Department Food Handler Card
  • Prior culinary apprenticeship or training a plus

ABOUT SUNRISE
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistant Program / Discount Program
  • Paid time off (PTO), sick time, and holiday pay
  • myFlexPay offered to get paid within hours of a shift
  • Tuition Reimbursement
  • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
  • Some benefits have eligibility requirements

COMPENSATION DISCLAIMER
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT
Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact
Assistant Store Manager - Mavis, Mississauga, ON
Canna Cabana Inc.
Mississauga, Peel Region

Overview

Our retailAssistant Store Manager (ASM) is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively with the SM and company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.

Responsibilities

Sales Associate Support:

  • Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking
  • Support SM and team members and provide positive and constructive feedback so that they grow professionally
  • Support SM and all team members on work procedures and policies so that everyone understands what's required to do a great job
  • Follow written SOPs as changes to policy and/or regulations occur and ensure compliance among team
  • Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts
  • Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high-volume retail store.

Sales and Customer Service:

  • Utilize customer and team member feedback to readily implement changes to improve the customer experience
  • Track all employee and store sales daily to ensure optimal performance

Daily Store Operations:

  • Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording
  • Assist SM(s) with inventory, sales, and compliance audits
  • Perform all daily opening and closing procedures
  • Ensure that the sales floor is adequately stocked at all times
  • Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations
  • Ensure all expired/damaged/returned product is logged and disposed of according to regulations
  • Assist in receiving and ensuring that all AGCO/wholesale deliveries are compliant and accurate compared to invoices, etc.
  • Provide daily correspondence via email and manager’s log, with the team members as needed
  • Comply with all HR policies, including confidentiality and non-disclosures
  • Maintain a clean and organized work environment.

Qualifications

  • CannSell license from AGCO
  • Clean Criminal Background check
  • 4-5+ years of retail management experience in retail.
  • Possess or Ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO within the first month of employment.
  • Must have proficiency in Microsoft Office
  • Experience managing in a Unionized environment.
  • Sound knowledge of Cannabis plants and different strains of Cannabis
  • Knowledge of standards of Cannabis Retail stores set by AGCO.
  • Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!
  • Achievement-oriented and hard working
  • Must successfully pass an extensive background check.
  • Organized, flexible, and empathetic
  • Detail-oriented and proactive
  • Excellent leadership and management skills
  • Strong time management and prioritization skills
  • Ability to multi-task in a fast-paced, high-volume environment
  • Strong communicator who can present ideas clearly
  • Strong problem-solving and decision-making skills
  • Entrepreneurial, collaborative, an extremely positive attitude
  • Knowledgeable about the cannabis industry and its policies and laws
  • Ability to work nights, holidays and weekends and different locations

Why You Should Apply:

  • The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
  • Significant opportunity for growth, experience and learning
  • Unlimited bonus earning potential

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

To get CannSell license please visit - CannSell Standard | CannSell.ca

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

  • Bricks & Mortar Retail: Canna Cabana is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
  • Retail Innovation: Fastendr is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
  • Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
  • E-commerce Platforms : High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.

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Senior Environmental Project Manager
WSP Global Inc.
Whitehorse, YT

Our dynamic team is growing, and we have a new opportunity for an Environmental Project Manager with 10-15 years of contaminated sites experience to work in a multi-disciplinary team that solves complex issues for our clients throughout Northern Canada. The position is one of two in the Remediation Program Management (RPM) team which has offices across Canada. This role will include the planning and managing the environmental assessments and remediation of oil and gas sites in the Northwest Territories and Yukon as well as mentoring junior staff. You should enjoy being part of a close-knit team and appreciate the benefits that a large organization can bring, including career progression, access to vast technical expertise, having a dedicated mentor, being able to participate in employee resource groups, and more.

A day in the life:

  • You participate in a team environment, working closely with Project Coordinators, other Project Managers, Senior Project Directors/Technical Leads, and Field Technicians/Scientists/Engineers.
  • You prepare Health and Safety plans and Emergency response plans.
  • You prepare proposals and cost estimates, schedule field staff and subcontractors, compile data for, and write reports including conclusions and recommendations.
  • You are responsible for project accounting, tracking, and reporting requirements under WSP’s Master Services Agreements.
  • You train junior staff in environmental practices including Phase I and II ESAs, drilling, surveying, groundwater sampling, oversight of remediation, and site-specific health and safety.
  • You interface with clients to ensure needs are met and projects/proposals are progressing—working with other team members to support project completion.
  • You collaborate with and support other members of the RPM Team in sharing health and safety, project management, project completion, and client service responsibilities.
  • You participate in a limited number of site visits during winter and summer field programs.

What you'll bring to WSP:

  • University degree or diploma in engineering or natural/earth sciences.
  • Minimum of 10 years of experience in contaminated site assessments and conceptual site models of upstream oil and gas sites.
  • Experience working in the north is preferred.
  • Sound understanding of health and safety procedures in the workplace and a safety-conscious attitude.
  • Professional designation with eligibility to register in NWT and Yukon is preferred.

Job Info

  • Job Identification: 71828
  • Locations: 237 - 4th Avenue SW, Calgary, AB, T2P 4K3; 10909 Jasper Avenue, Edmonton, AB, T5J 3L9
  • Posting Date: 08/06/2025, 03:17 PM

About Us

WSP is one of the world's leading professional services firms. Our purpose is to future-proof our cities and environments.

We have over 65,000 team members worldwide. In Canada, our 12,000+ people are involved in environmental remediation, urban planning, engineering iconic buildings, designing sustainable transportation networks, resource extraction, and developing renewable energy sources.

At WSP :

  • We value our people and our reputation
  • We are locally dedicated with an international scale
  • We are future-focused and challenge the status quo
  • We foster collaboration in everything we do
  • We have an empowering culture and hold ourselves accountable

Please Note: Health and Safety is a core value at WSP. Compliance with our Health, Safety & Environment (HSE) policy and client HSE policies is expected at all times. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks as described, including working in environmental conditions such as remote areas, alone, or in inclement weather within safe and reasonable limits.

WSP welcomes applications from people with disabilities. Accommodations are available upon request. Only selected candidates will be contacted. WSP is committed to employment equity.

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Gestionnaire, développement logiciel – TM1 B2B Identity / Manager, Software Development - TM1 B[...]
Live Nation Entertainment
Quebec, Capitale-Nationale

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Job Summary:
DESCRIPTION DE POSTE- Gestionnaire, développement logiciel – TM1 B2B Identity
Emplacement : Québec, QC, Montréal, QC, ou Toronto, ON
Division : Ticketmaster NA
Cadre hiérarchique : Sr Directeur, développement logiciel
Modalités du contrat : Permanent, 37.5 heures par semaine
L’EMPLOI
En tant que gestionnaire d'une équipe de développement logiciel, vous occuperez un rôle de leadership central au sein de l’organisation. Vous serez en charge du développement de notre solution d’authentification d’entreprise (SSO) ainsi que de notre système de gestion des identités et des permissions. Vous aurez pour mission de garantir la stabilité, la qualité des livraisons et l’évolution continue de notre solution, tout en veillant à répondre de manière efficace aux besoins diversifiés de nos clients.
VOS TÂCHES
En tant que gestionnaire de notre solution d'identité B2B et d'authentification (SSO), vous jouerez un rôle clé pour assurer la sécurité, la stabilité et la scalabilité d’un système essentiel à l’ensemble de notre écosystème. En lien étroit avec les équipes de développement, vous veillerez à appliquer les meilleures pratiques en matière de disponibilité, de résilience et de sécurité. En collaboration avec les responsables produit, vous contribuerez à définir la vision à long terme de nos solutions d’authentification et d’autorisation. Vous transformerez les objectifs stratégiques en feuilles de route concrètes, générant de la valeur à travers des déploiements itératifs et progressifs.
Vous guiderez votre équipe dans la prise de décisions techniques, favoriserez l’excellence opérationnelle et veillerez à ce que la plateforme évolue pour répondre aux besoins croissants et diversifiés de nos clients. En mettant fortement l’accent sur l’alignement transversal, vous communiquerez clairement les priorités et vous assurerez que l’exécution technique reste en phase avec les objectifs globaux de l’organisation.
CONNAISSANCES (ou COMPÉTENCES /APTITUDES TECHNIQUES)

  • Implication technique directe
  • Diriger des décisions d’architecture, la mise en production et la gestion des incidents, dans des environnements à haute disponibilité.
  • A recruité et constitué des équipes de développement hautement qualifiées sur les plans technique et opérationnel.
  • A conçu et mis en oeuvres des services cloud-native performants sur AWS (Java, Spring Boot, Kafka, Kubernetes), assurant disponibilité continue, résilience et temps de réponse optimisés.
  • Expérience dans la modernisation et la migration de systèmes legacy.
  • A collaboré avec des responsables produit, à l’élaboration d’une vision stratégique et d’une roadmap réaliste, en veillant à la qualité des livraisons et au respect des échéances.
  • Veille à l’intégration de la sécurité dès la conception et au respect des standards.
  • Atout majeur: expérience dans la direction du développement d’une solution d’identité et d’autorisation.
  • Atout majeur : expérience avec OAuth 2.0 et la plateforme Okta.
VOUS (COMPÉTENCES COMPORTEMENTALES)
  • Capacité à identifier, formuler et communiquer des recommandations à la haute direction.
  • Historique éprouvé de livraisons de projets réussies.
  • Aptitude à instaurer une forte culture d’ingénierie au sein des équipes.
  • Esprit d’entreprise et capacité à aligner les décisions techniques avec les objectifs stratégiques.
  • Autonomie, motivation et proactivité.
  • Passion pour la technologie et l’apprentissage continu.
  • Dynamisme, ténacité et résilience.
  • Leadership inspirant, capacité à créer une forte cohésion d’équipe.
  • À l’aise dans des environnements complexes et multidisciplinaires.
  • Goût prononcé pour la résolution de défis techniques complexes et la conception de solutions innovantes.
CULTURE TICKETMASTER
Nous sommes fiers de faire partie de Live Nation Entertainment, la plus grande entreprise de divertissement au monde.
Notre vision chez Ticketmaster est de connecter les gens du monde entier aux événements vivants qu’ils aiment. En tant que plus grande plateforme d’achat de billets au monde et premier fournisseur mondial d’outils et de services d’entreprise pour le secteur du divertissement, nous sommes les mieux placés pour concrétiser cette vision avec succès.
Nous faisons tout cela avec une passion intense pour les événements vivants et une culture inspirante et diversifiée animée par des leaders accessibles, des responsables attentifs et des équipes enthousiastes. Si vous êtes passionné par le divertissement comme nous, et que vous souhaitez travailler dans une entreprise dédiée à aider des millions de fans à vivre des expériences inoubliables, nous voulons faire votre connaissance.
Tout ce que nous entreprenons est guidé par nos valeurs :
Fiabilité - Nous comprenons que les fans et les clients comptent sur nous pour propulser leurs expériences de spectacles vivants, et nous comptons les uns sur les autres pour y arriver.
Travail d’équipe - Nous croyons que la réussite individuelle ne fait pas le poids comparativement au niveau de réussite qui peut être atteint par une équipe.
Intégrité Nous nous engageons à respecter les normes morales et éthiques les plus élevées au nom des innombrables partenaires et parties prenantes que nous représentons.
Appartenance - Nous nous engageons à bâtir une culture dans laquelle chaque employé peut être lui-même, s’exprimer et avoir des opportunités de s’épanouir au même titre des autres.
ÉGALITÉS DES CHANCES POUR L’EMPLOI
Nous sommes des gens passionnés et engagés envers nos employés et allons au-delà de la rhétorique de la diversité et de l’inclusion. Vous travaillerez dans un environnement inclusif et serez encouragé à être vous-même au travail. Nous ferons tout ce qui est en notre pouvoir pour vous aider à concilier avec succès votre travail et votre vie privée. En tant qu’entreprise en pleine croissance, nous vous encouragerons à développer vos aspirations professionnelles et personnelles, à vivre de nouvelles expériences et à apprendre des personnes talentueuses avec lesquelles vous travaillerez. C’est le talent qui compte pour nous et nous encourageons les candidatures de personnes sans distinction de sexe, de race, d’orientation sexuelle, de religion, d’âge, de handicap ou de responsabilités familiales.
Ticketmaster Canada offrira des mesures adaptées pour les personnes handicapées qualifiées lors du processus d’embauche. Si vous éprouvez des difficultés à utiliser notre système de candidature en ligne et que vous avez besoin de mesures adaptées en raison d’un handicap, veuillez envoyer un courriel à Veuillez noter que cette boîte de réception est limitée aux demandes de mesures adaptées. Les CV vers cette boîte de réception ne seront pas pris en compte.
EXIGENCES LINGUISTIQUES
En raison de la nature de ce poste, le/la candidat.e sera appelé à interagir avec des clients, collègues, partenaires et fournisseurs, etc., anglophones. Une excellente maîtrise de l’anglais, tant à l’oral qu’à l’écrit, est donc requise. Bien qu’une bonne maîtrise de l’anglais soit essentielle pour ce rôle, nous encourageons également les personnes ayant un niveau fonctionnel en français à poser leur candidature.
JOB DESCRIPTION - Manager, Software Development – TM1 B2B Identity
Location: Quebec, QC, Montreal, QC, or Ontario
Division: Ticketmaster NA
Line Manager: Sr Director, Software Development
Contract Terms: Permanent, 37.5 hours per week
THE JOB
As Software Development Manager, you will lead the team behind our TM1 B2B Identity platform, ensuring stability, driving delivery, and fostering ongoing innovation to meet diverse client needs.
What You Will Be Doing
As a Software Development Manager, leading our B2B Identity and SSO solution, you will be instrumental in ensuring the security, stability, and scalability of a mission-critical system used by clients across our ecosystem. Partnering closely with development teams, you'll champion best practices in availability, resilience, and secure-by-design architecture. In collaboration with product managers, you'll help shape the long-term vision of our authentication and authorization solutions, translating strategic goals into actionable roadmaps and delivering value through iterative, phased rollouts. You’ll guide your team through technical decision-making, foster operational excellence, and ensure the platform evolves to meet the growing and diverse needs of our clients. With a strong focus on cross-functional alignment, you’ll communicate business priorities clearly and ensure the execution stays in sync with broader organizational goals.
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
  • Hands-on approach
  • Actively led teams through architecture decisions, delivery, and incident response in high-availability environments
  • Driven the development of cloud-native services using Java, Spring Boot, Kafka, and Kubernetes on AWS, with a focus on high availability, fault tolerance, and low-latency performance.
  • Build and scale technically proficient development teams.
  • Experience modernizing and migrating legacy systems
  • Collaborate with Product Owners to define an ambitious but realistic vision and roadmap, ensuring timely delivery and adherence to quality standards.
  • Promote a security-first mindset, ensuring systems follow best practices and meet internal and external compliance standards.
  • Strong plus: Experience leading the development of an identity and authorization.
  • Strong plus: Experience with OAuth 2.0 and Okta.
You (behavioural Skills)
  • Skilled in identifying, framing, and communicating recommendations to senior leadership.
  • Proven track record of successful project deliveries.
  • Able to cultivate a strong technical culture within teams.
  • Business-savvy and capable of aligning technical decisions with strategic goals.
  • Self-motivated, autonomous, and proactive.
  • Passionate about technology and continuous learning.
  • Energetic, resilient, and determined.
  • Inspiring leader with strong team-building skills.
  • Comfortable working in cross-functional, multidisciplinary environments.
  • Enjoys solving complex technical challenges and crafting innovative solutions.
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.
LANGUAGE REQUIREMENT
Due to the nature of the role, this position involves interacting with English-speaking clients, colleagues, stakeholders, suppliers, and so forth. Therefore, a high level of proficiency in English, both verbal and written, is required. While a strong command of English is essential for this role, candidates with a working knowledge of French are also encouraged to apply.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Engineering and Information Technology
  • Industries

    Entertainment Providers

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Senior Software Engineer, Product (Canada)

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Support Analyst
Fortive Corporation (SE)
Toronto, ON

Location: Fully remote in Canada. Toronto preferred.

As part of the Intelex Support Team, the Support Analyst is responsible for providing application technical support to Intelex’s customers. Key responsibilities include analysis, debugging and resolution of issues that customers have with the Intelex software.

Responsibilities and Deliverables

  • Manages a fast-paced queue of support inquiries and requests.

  • Assesses support inquiries to identify whether issues are system or user related.

  • Communicates with customers through the Intelex ticketing system as well as over the phone and/or email to optimize issue resolution.

  • Troubleshoots and debugs qualified system issues.

  • Investigates and analyzes the root cause of qualified system issues.

  • Categorizes, and documents qualified system issues for the Research and Development Department.

  • Ensures customer requests are acknowledged and resolved within service level agreement times.

  • Keeps customers up to date on cases pending confirmation when applicable.

  • Works closely with various departments to ensure solution resolution and excellent customer service.

  • Acquires, maintains and applies detailed knowledge of Intelex’s product and applications.

  • Identifies and documents opportunities for improvement based on customer suggestions.

  • Works closely with Research and Development and the Quality Assurance teams to move issues through the software release process.

  • Maintains a consistent number of open / closed tickets and customer satisfaction scores.

Qualifications

Required:

  • Strong analytical and problem-solving abilities

  • Clear and effective communication skills, both written and verbal

  • Ability to explain technical concepts to non-technical audiences

  • Organized, self-motivated, and customer-focused

  • Familiarity with web-based application architecture

  • Understanding of object-oriented design principles

  • 1–3 years of experience in technical support, web applications, or quality assurance

  • Degree or diploma in Computer Science, Information Systems, or equivalent experience

Preferred:

  • Knowledge of ASP.NET, XML, JavaScript, SQL/T-SQL

  • Experience with Microsoft Office, screen capture, and time tracking tools

  • Familiarity with Environmental, Health, Safety, or Quality domains

  • Bilingual (any language)

  • MCSE certification

Other Requirements

  • Please note that this role requires a satisfactory Criminal Background Check and Public Safety Verification

Fortive Corporation Overview

Fortive’s essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Intelex

Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex’s friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions. Visit to learn more.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

Bonus or Equity

This position is also eligible for bonus as part of the total compensation package.

This position is also eligible for bonus as part of the total compensation package.

We are an Equal Opportunity Employer

Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

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VP, PROJECT MANAGEMENT & TRANSFORMATION
Wajax Limited
ON

Works directly with the senior leadership group to drive project management discipline on all initiatives. The successful candidate will also develop new programs to drive business transformation and efficiency.

The Role

  • This is a fully remote position and can be based anywhere in Canada
  • Create a Project Management Office (PMO) foundation for strong and disciplined Project Management within the organization's project teams to ensure consistent delivery of projects
  • Develop and introduce project management best practices to the organization to support effective delivery of strategic projects
  • Provide oversight on the project delivery of all strategic projects
  • Provide leadership and directional oversight for the efficient and effective delivery of all business excellence and transformation initiatives
  • Lead, coach and support the project management and business transformation teams to achieve annual goals and objectives
  • Build strategies and plans on how to drive transformational change within the Wajax organization

The Candidate

Education: University Degree (Business, Engineering or Information Systems); PMP designation

Work Experience: 10-15 years

Knowledge: Excellent written and verbal communication skills; strong analytical and problem solving skills; proficiency with Microsoft Office and project scheduling software. Good understanding of Infrastructure as a Service (IaaS) and other Cloud based services; IT security systems. Bi-lingual an asset.

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast.We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few.Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward.People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

  • Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending
Assistant Vice-President, Info Sec & IT Risk Delivery
Mackenzie Investments
ON

Job Description

Grade: L10Referral Level: Level 2Division: IGM-Tech

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.

Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967. Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support.

At Mackenzie Investments You Can Build Your Career with Confidence.

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive, while also providing resources to ensure physical and mental wellness were put front and centre.

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.

Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

Role & Responsibility

The Information Security & IT Risk Delivery Leader is responsible for effective delivery of the cyber security solutions within the Cyber Security program under the direction of the VP, Information Security & IT Risk. This is a highly visible role interfacing with all levels of stakeholders across the business. This position is responsible for ensuring the Cyber Security program effectively delivers the solutions meeting critical business drivers. This position will take active leadership in timely decision making, managing scope, milestones, risks, budget, and interdependencies with other organization initiatives.

This is a critical role in the organization requiring a combination of delivery management, technical and interpersonal skills to be successful.

Essential Responsibilities

  • Responsible for planning, governance and overseeing the successful delivery of complex security program including daily oversight governance controls, and monitoring progress.
  • Partner with business, information technology and vendor teams to understand strategic initiatives and critical success factors.
  • Create plans and roadmaps for timely and successful delivery of all components within the program.
  • Maintain an effective communications plan to ensure frequent, accurate, and timely communication to all stakeholders, including senior executives.
  • Keep leadership and stakeholders informed with detailed and accurate visibility to cyber security program status (key decisions, dependencies, issues, risks, metrics, budget, milestones) on a standard cadence through regular reporting and reviews.
  • Oversee program and cost centre reporting, ensuring that reporting to Information Technology (IT) leadership and Cyber Security Steering Committee is timely, accurate, and that risks are identified, monitored, and proactively managed.
  • Lead cyber security program status meetings with teams and leadership.
  • Ensure effective program delivery and governance.
  • Ensure cyber security program financials and forecasts are managed and monitored.
  • Oversee resource planning; determine staffing needs and work with business/IT leaders to coordinate the assignment of staff.
  • Optimize resource utilization across the cyber security program.
  • Coordinate and manage the dependencies across the cyber security program as well as other programs across the organization.
  • Ensure valid and effective vendor contracts are in place for both staff augmentation and vendor statements of work.
  • Work with cyber security leads, providing oversight and support in managing all aspects of program delivery including scope, schedule, risks, costs, resources.
  • Build a “learning community” of practice within the delivery discipline in establishing a culture of continuous improvement to achieve higher maturity.
  • Coach and mentor teams across functions in effectively running incident response tabletop exercises, mock drills, and other readiness activities
  • Work with executives across department lines in developing product vulnerability remediation and incident response

To be successful, you will need:

  • Leadership – Can influence both the business and technical outcomes, being comfortable leading indirect reporting relationship to achieve architecture goals and business outcomes. Strong influencing, facilitation, negotiation, and relationship management skills.
  • Resilience – Functions well in an environment where there are competing priorities, multiple stakeholders, and takes the initiative to enact solutions with little direct oversight.
  • Strategy and Program Planning – Able to take the bigger picture and break it down into manageable progressive steps to ensure progress is made on multiple projects. Ability to distill complex issues, develop and implement effective strategies to drive alignment across multiple constituents and client groups
  • Communication –Advanced communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
  • Organization Skills – You have excellent organizational skills, time management and project management with a proven track record of successful delivery of initiatives and managing competing priorities.
  • Demonstrate good judgment, a sense of urgency and commitment to high standards of customer service, ethics, regulatory compliance, and business integrity.

Qualifications

  • Degree or diploma in Computer Science degree or equivalent.
  • Minimum 10 years in successful delivery of Information technology solutions – managing complex multi-faceted/ cross functional programs.
  • Experience in leading technology and security projects/initiatives
  • Extensive experience with contract and vendor management.
  • Technical certifications related to information security (e.g., CISM, CISSP, CCSP, etc.) are an asset
  • Superior problem solving and decision-making skills to resolve work issues with the ability to work under pressure in a dynamic environment
  • Superior leadership, collaboration, and interpersonal skills with a demonstrated ability to work effectively and build consensus in a multi-functional team environment.
  • Strong communication (verbal/written) and good interpersonal skills to build relationships with internal and external business partners and vendors
  • Strong desire to implement change and contribute to the organization
  • Knowledge of the Financial Services industry would be an asset

Please visit our career page by clicking on the following link:

We thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted.

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

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Data Architecture Consultant
Arobas Personnel
Montreal, Montreal (administrative region)

Arobas Personnel is looking for a Data Architecture Consultant for a contract position.

*100% Remote*

What your day-to-day will look like:

  • As a Data Architect, you will explore new initiatives, assess their constraints and challenges, and provide clear architectural guidance.

  • You will define the data entities to be created or enhanced and model them coherently within the existing ecosystem.

  • You will also be responsible for challenging current and past practices to deliver solutions that are valuable, sustainable, consistent, and interoperable.

What we’re looking for:

  • Proven experience in organizations with 10,000+ employees .

  • A hands-on Data Architect with a hybrid skill set bridging Data Engineering and Data Architecture .

  • Strong coding skills with expertise in DBT and Snowflake .

Nice-to-have assets:

  • Experience in industries such as manufacturing, transportation, automotive, or aerospace .

  • Background in international organizations operating across multiple continents.

  • Experience working in multi-site environments .

Your strengths (Skills):

  • Agility: ability to thrive in dynamic, less structured environments, collaborating with multiple third parties.

  • Adaptability: comfortable with shifting priorities and new contexts.

  • Autonomy: capable of moving forward without constant supervision, even with limited documentation or processes; able to identify success factors and engage the right stakeholders independently.

Your mindset (Soft skills):

  • Driven by challenges and motivated to demonstrate value.

  • An entrepreneurial spirit , with the freedom and proactivity to take ownership of assigned initiatives.

Languages: Bilingual French/English, or English with functional French.

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GCP DATA Architect
R Systems
Toronto, ON

1 day ago Be among the first 25 applicants

Direct message the job poster from R Systems

Sr Manager Talent Acquisition at R Systems (A Blackstone Group Company)

About R Systems:

R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies in telecom, media, finance, manufacturing, and health verticals.

We Are Great Place to Work Certified in 10 countries with a full-time workforce (India, USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia & Thailand)!

We are recognized as one of the Best Tech Brands 2024 by theTimes Group and India's Top 500 Value Creators 2023 by Dun & Bradstreet.

Company Link : R Systems | Digital Product Engineering

Position Overview :

As a GCP DATA ARCHITECT at R Systems, We are seeking a highly skilled Google Cloud Platform (GCP) Data Architect with strong SAP data integration expertise to design, implement, and oversee enterprise-grade data solutions. The ideal candidate will combine deep expertise in cloud data platforms, data governance, security, and data modeling with hands-on experience in ETL/ELT pipelines, SAP data extraction, system migrations, and analytics. This role will collaborate with business stakeholders, and engineering teams to create a robust, scalable, and cost-effective data ecosystem that bridges SAP and GCP environments.

Key Responsibilities:

1. Data Strategy, Security & Governance

  • Define and implement enterprise-wide data strategy aligned with business goals.
  • Establish data governance frameworks , data classification, retention, and privacy policies.
  • Ensure compliance with industry standards and regulations (e.g., GDPR, HIPAA, PIPEDA).
  • Design conceptual, logical, and physical data models to support analytics and operational workloads.
  • Implement star, snowflake, and data vault models for analytical systems.
  • Implement S4 CDS views in Google Big Query
  • Architect data solutions on GCP using BigQuery, Cloud Storage, Dataflow, and Dataproc.
  • Design and orchestrate ETL/ELT pipelines using Apache Airflow (Cloud Composer), and Dataflow
  • Integrate data from multiple systems including SAP BW, SAP HANA, Business Objects using tools like SAP SLT, or Google Cortex Framework.
  • Leverage integration tools such as Boomi for system interoperability.

5. Programming & Analytics

  • Develop complex SQL queries for analytics, transformations, and performance tuning.
  • Build automation scripts and utilities in Python .
  • Good understanding of CDS views, ABAP language

6. System Migration

  • Lead on-premise to cloud migrations for enterprise data platforms (SAP BW/Bobj)
  • Manage migration of SAP datasets to GCP ensuring data integrity and minimal downtime.

8. DevOps for Data

  • Implement CI/CD pipelines for data workflows using GitHub Actions, Cloud Build, and Terraform.
  • Apply infrastructure-as-code principles for reproducible and scalable deployments.

Preferred Skills

  • Proven experience with GCP BigQuery, Cloud Storage, Pub/Sub, Dataflow .
  • Strong SQL and Python programming skills.
  • Hands-on experience with SAP data extraction, modeling, and integration from ERP, BW, and/or HANA systems.
  • Knowledge of data governance frameworks and data security best practices.
  • Experience with Boomi, Informatica, or MuleSoft for SAP and non-SAP integrations.
  • Experience in Google Cortex Framework for SAP-GCP integrations.

Why Join R Systems?

  • Frequent Internal Hackathons : Engage in dynamic competitions with exciting prizes to keep your skills sharp.
  • Cultural Celebrations : Strengthen our familial bonds through shared celebrations, fostering a sense of community.
  • Diverse Project Exposure : Work on a variety of projects across sectors like Healthcare, Banking, e-commerce, and Retail, collaborating with leading global brands.
  • Centre of Excellence (COE): Benefit from technical guidance and upskilling opportunities provided by our team of technology experts, helping you navigate your career path.
  • E-Learning Platform: Gain access to comprehensive e-learning platforms coupled with a robust mentorship program to enhance your skills.
  • Open Door Policy: Embrace a culture of mutual support, respect, and open dialogue, promoting a collaborative work environment.

If you are passionate and excited about working in a fast-paced, innovative environment, we would love to hear from you!

R Systems is an equal opportunity employer that does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, age, or any other characteristic protected by law. We strive to build a team that reflects the diverse communities we serve, and we actively encourage applications from individuals of all backgrounds and experiences. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, training, promotion, and benefits.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Contract

Job function

  • Job function

    Information Technology
  • Industries

    IT Services and IT Consulting

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General Manager
Boston Pizza
Surrey, Metro Vancouver Regional District

Overview General Manager (GM)

General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations to ensure the delivery of a great Guest experience while focusing on achieving goals and budget expectations. This individual must have exceptional communication skills, leadership experience, and the organizational skills needed to support a dynamic team. They also have to be passionate about developing & motivating their team members and being able to recognize star performers.

The General Manager is responsible for ensuring that our most important people, our Guests and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?
  • What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
  • Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
  • Build relationships and give back to your local community
  • Boston Pizza Scholarship Program *
  • Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
  • A respectful culture and work environment where your feedback matters
  • Fantastic reward and recognition programs
Responsibilities

Job Description

The General Manager shall coordinate the front and back of house operations.

DUTIES AND RESPONSIBILITIES

  • Provide direction to employees regarding operational and procedural issues.
  • Conduct orientation and oversee the training of new employees.
  • Develop employees by providing on-going feedback, establishing performance expectations and by conducting performance reviews.
  • Undertake back office duties.
  • Review financial statements, sales and activity reports, or other performance data to measure productivity, goal achievement and to identify areas needing cost reduction or program improvement.
  • Ensure all service procedures are followed in accordance with Boston Pizza International Inc. specifications.
  • Ensure that all checklist and cleaning schedules are followed.
  • Ensure that all service staff are properly trained and will continually strive to upgrade the quality of service in the restaurant.
  • Engage guests and ensure positive guest service in all areas.
  • Manage shifts, which include: daily decision making, scheduling, planning while upholding standards
  • Develop and implement marketing, advertising, public and community relations programs.

FULL GROUP HEALTH and DENTAL BENEFITS OFFERED

OPPORTUNITES FOR SERVING

Job Types: Full-time

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Life insurance
  • Vision care

Experience:

  • Minimum 5 years restaurant server
  • Minimum 2 years manager
Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row . We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

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Head of Property Ops
Just Eat Takeaway.com
Toronto, ON

Ready for a Challenge?
Dynamic, fast-paced and supportive, this role will help bring Skip’s culture to life across Canada through unique in-office experiences. The right candidate has excellent initiative, sense of urgency and follow through, and has the ability to forge connections internally to bring creative and innovative facilities solutions to the table. They’ll work with the site-based Facilities Team to ensure the smooth operation of each location to provide a safe, secure, and engaging office experience for all Canadian employees.

What’s On Your Plate:

  • Proactively provide researched and benchmarked ideas on how to continuously improve the workplace experience based on internal knowledge and outside workplace trends

  • Fitout, lease management, property maintenance and facilities management of any new and existing offices

  • Develop and improve tools, content, policies and processes to further the influence of Skip’s workplaces

  • Provides leadership, coaching and development to direct reports while simultaneously building upon your own leadership and people management skills

  • Demonstrates holistic thinking for Skip’s workplaces, its stakeholders, and Skip at large, bringing our culture to life

  • Working with the Health & Safety Advisor, oversee the creation and upkeep of world-class policies, procedures, equipment and supplies to meet health and safety standards across all Canadian locations

  • Oversee Project Management for all of Facilities, working with the Project Coordinator to ensure projects are completed on time and within budget

  • Delivering the highest level of engagement and experience for visitors and team members across all of Skip’s offices

Here’s what else we’re looking for from our Head of Property Operations:

  • Plays a strategic advisory role to Facilities Senior Leadership

  • Identify and own strategic projects while completing all day to day operational activities across Skip’s offices

  • Oversight of facility vendors on site to follow building protocols (parking, elevators, security, etc.)

  • Oversee pantry needs and work directly with vendors to ensure budget tracking, inventory levels and employee experience is on track

  • Channelling information from all locations concerning facilities, leading team members that act as a single point of contact for external suppliers and vendors to resolve (maintenance, technicians, general contractors, etc)

Recipe For Success:

  • At least 5+ years of workplace, employee experience, and facilities management experience within a medium to large sized organization

  • Strong Project Management, contract management and/or lease expertise, including budget control and cost management

  • Solid experience collaborating with other business units to meet company goals and standards both globally and locally

  • Extensive experience managing large projects in the Commercial Real Estate space

  • Hands-on mentality, able to organise and execute with outstanding communication skills

  • Occasional off hours + the ability to travel for work will be required

Why work at Skip?

Skip is the kind of workplace that garnered a “Top Places to Work in Manitoba” and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day. That’s just a small taste of what it’s like to work at one of Canada’s leading tech companies. If you’re hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we’d love to hear from you.

SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.

In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.


Note : All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.

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Conseiller en architecture de solution sénior
Cofomo
Montreal, Montreal (administrative region)

Conseiller en architecture de solution sénior

Conseiller en architecture de solution sénior

Cofomo : Un endroit où vous pouvez vous sentir chez vous.
Travailler avec Cofomo, c’est l’occasion de collaborer aujourd’hui aux projets technologiques de demain.
Appliquez vos compétences, vos connaissances et votre capacité de résoudre des problèmes dans un environnement enrichissant et motivant.
Nous investissons dans nos talents, nous encourageons le perfectionnement et nous vous appuyons dans toutes les facettes de votre carrière chez nous, le tout dans le cadre d’une culture inclusive qui défend les valeurs d’engagement, d’intégrité, de diversité, de passion et de créativité.
Faites partie de l’avenir – de la technologie verte, aux dernières innovations en IA et sécurité de l’information dans le cadre de projets à grande échelle pour des clients de premier plan.
Cofomo est l’endroit où vous pouvez grandir, apprendre, créer, contribuer, et être reconnu pour ces contributions. C’est un endroit que vous voudrez appeler « chez vous ».
Voici un bref aperçu des tâches et des responsabilités qui vous incomberont :

  • Concevoir des solutions techniques de bout en bout en collaboration avec les parties prenantes, en tenant compte des besoins fonctionnels et non fonctionnels, dans le but de produire des architectures composables et alignées sur les objectifs d’affaires;
  • Évaluer et recommander les technologies émergentes, plateformes et outils adaptés à chaque projet pour garantir des solutions évolutives, sécurisées et conformes aux normes de l'industrie;
  • Identifier les patrons d'intégration les plus pertinents (APIs, streaming, MSA, conteneurisation/serverless) afin d’assurer la scalabilité, la maintenabilité, la sécurité et le découplage à moindre coût;
  • Appliquer les principes du Domain Driven Design (DDD) pour modéliser des architectures complexes et composables, en réponse à des problématiques métier;
  • Produire des solutions cloud natives ou hybrides en sélectionnant les services AWS les plus pertinents, notamment les options serverless et conteneurisées, selon le contexte du projet;
  • Développer et mettre en œuvre des mesures de sécurité robustes pour protéger les données, applications et systèmes, tout en assurant la conformité réglementaire en matière de sécurité et de confidentialité;
  • Conseiller les clients en tant qu’interlocuteur technique de confiance, en présentant les solutions proposées et en encadrant les équipes de développement tout au long du cycle de vie du projet.
Le Profil Recherché Est Le Suivant
  • Détenir un baccalauréat en technologie de l'information et justifier de dix années d'expérience pertinente, ou compléter une maîtrise dans le domaine avec au moins huit années d'expérience;
  • Exercer en tant qu'architecte de solutions sur des projets complexes et à grande échelle;
  • Maîtriser les services cloud AWS (EKS, Serverless) ainsi que les bases de données relationnelles et non relationnelles comme Aurora, RDS, DynamoDB et S3;
  • Comprendre les concepts d’un écosystème moderne, incluant l’architecture composable, les microservices, les API, l’architecture événementielle, la sécurité et les services cloud;
  • Appliquer les standards de sécurité pour les APIs, notamment OAuth 2 et OIDC;
  • Connaître les normes OpenAPI et AsyncAPI de manière approfondie;
  • Communiquer efficacement et influencer avec impact dans des environnements techniques et non techniques;
  • Synthétiser, analyser et vulgariser des concepts techniques complexes avec clarté;
  • Travailler selon des méthodologies agiles;
  • Obtenir une certification AWS Solution Architect Associate ou Professional (atout souhaité).
Cofomo : Des avantages sur lesquels vous pouvez compter
Cofomo, c’est bien plus que de l’expertise technologique, c’est un endroit centré sur le bien-être de ses talents. Nous voulons vous voir évoluer, nous savons que vous travaillez mieux lorsque vous êtes heureux, apprécié, et que vous vous sentez épaulé – au travail et au-delà.
Voici quelques-uns des avantages d’une carrière chez Cofomo :
  • Travail avec les dernières technologies et les meilleures pratiques sur une grande variété de projets stimulants
  • Rémunération et avantages concurrentiels
  • Accent mis sur la croissance, le développement et le rehaussement des compétences
  • Environnement de travail accueillant et humain
  • Élaboration d’un plan de carrière personnalisé et structuré
  • Conseils personnalisés
  • Programme de bien-être
  • Télémédecine 24/7
  • Soutien en matière de droit, de comptabilité et de santé mentale
  • Environnement de travail hybrid
  • Club social actif qui organise des événements tout au long de l’année
Des valeurs qui vous importent
Les valeurs ont une signification chez Cofomo. Notre culture favorise la motivation et vise à faire ressortir le meilleur de nos employés. De plus, nous n’oublions jamais que nos employés sont notre priorité.
Au-delà des mots, les valeurs de Cofomo guident nos actions et informent nos politiques. Sans elles, nous ne sommes qu’une entreprise comme les autres, et nous sommes tout sauf cela.
Des valeurs qui nous unissent
Engagement : Savoir se mobiliser en tant qu’équipe pour attendre des objectifs communs.
Intégrité : Avoir le courage de parler avec franchise et d’agir avec respect et équité.
Diversité : Croire en la richesse unique de chaque personne.
Créativité : Innover et faire preuve d’agilité dans la réalisation d’un projet.
Passion : Aimer ce que l’on fait est la meilleure garantie de succès.
Cofomo : Plus que le travail. Meilleure que jamais.
Cofomo, c’est beaucoup de choses, et nous travaillons sans relâche à nous assurer que nos talents aient le sentiment d’être appréciés, d’être motivés et de faire partie d’une entreprise dynamique, en pleine croissance, qui se préoccupe autant de l’avenir de ses employés que de l’avenir de la technologie. Nos employés sont le moteur de notre technologie, et nous leur accordons la priorité.
Nous favorisons la diversité et l’inclusion. Ainsi, les lieux de travail de Cofomo sont propices à l’échange de nouvelles idées, d’expériences différentes et de visions uniques, et ce, avec des personnes avec lesquelles vous n’auriez peut-être pas l’occasion de travailler habituellement.
Explorez les valeurs qui nous unissent et découvrez l’environnement dynamique, accueillant et résolument humain qui vous attend.
La culture de Cofomo évolue sans cesse, s’améliore et apprend de son atout le plus important, ses collaborateurs.
Chez Cofomo
  • Vous êtes reconnu et apprécié pour vos compétences, votre savoir-faire, et aussi essentiellement, pour votre potentiel. C’est ainsi que la valeur est mesurée ici.
  • Nous choisissons nos employés en fonction de leur talent. Point final.
  • Tout le monde importe, tout le monde a son mot à dire, tout le monde est estimé.
Cofomo valorise les différences qui permettent à chacun d’entre nous d’apporter des contributions importantes et uniques à notre réussite et à notre culture commune. Une culture diverse et inclusive motive et contribue à un esprit d’unité, ainsi qu’à un sens profond de la justice et de l’équité.
C’est ainsi que demain se crée aujourd’hui. Une technologie de pointe pilotée par des talents de premier plan.

Conseiller.ère en architecture d'entreprise

Conseiller.ère en architecture d'affaires

Chargé·e de projets, architecture & design

Designer D'Interieur/ Chargé(e) de Projet

7 Conseiller(-ère) spécialisé(-e) en architecture

ARCHITECTE INTERMÉDIAIRE / INTERMEDIATE ARCHITECT

Conseiller.ère en architecture de solutions

Architecte de Solutions, Plateforme de Données

Conseiller ou conseillère en architecture de solutions

Conseiller ou conseillère en architecture de domaine, SGBD

TECHNOLOGUE EN ARCHITECTURE INTERMÉDIAIRE / INTERMEDIATE ARCHITECTURAL TECHNOLOGIST

Architecte de Solutions, Plateforme de Données- FR

Conseiller en architecture de solutions (CAS)

Conseiller en architecture de solutions (CAS)

Conseiller.ère en architecture infonuagique

Conseiller/Conseillère en architecture d'affaires

Conseiller en architecture fonctionnelle

Conseiller en architecture technologique (architecte de solution)

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Live-In Superintendent – Maintenance (Midtown and Downtown Toronto)
COGIR Real Estate
Toronto, ON

Live-In Superintendent – Maintenance (Midtown and Downtown Toronto)

Join us to apply for the Live-In Superintendent – Maintenance role at COGIR Real Estate .

Description

Cogir Senior Living manages retirement residences across the country, offering independent living, assisted living, and memory care options.

With over 25 years of dedicated service to retirees' happiness, we focus on human-centric values—creativity and excellence. We seek passionate individuals who find purpose in meaningful work that makes a difference.

Hiring Event Details:

  • Location: 697 Eglinton Ave W, Unit 697-107, Toronto, ON M5N 1C6
  • Date: Tuesday, September 9th
  • Time: 10:00 AM – 2:00 PM

What We Offer:

  • Full-time salaried role
  • Beautiful 2-bedroom apartment with utilities included
  • Cell phone and parking provided
  • Mileage reimbursement for travel between properties

Schedule:

  • Monday to Friday, 9:00 AM – 5:00 PM (on-call)
  • Evenings and weekends on-call as needed

Language Requirements: French not required.

Join us on Tuesday, September 9th to meet our team, learn more about the role, and see if it’s the right fit for you!

Work Location: In person

Cogir is committed to inclusive employment practices and providing accommodations for candidates upon request.

Job Details

  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industries: Hospitals and Health Care, Hospitality
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Senior IT Application Specialist Technical Operations Oakville, Ontario
Geotab Inc.
Oakville, ON

Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace , offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out ourblog and follow us @InsideGeotab onInstagram . Join ourtalent network to learn more about job opportunities and company news.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! We are seeking a skilled Senior IT Application Specialist that works with other internal and external resources maximizing the business benefits associated with their applications. A successful candidate will have superior analytical and problem-solving skills, high internal client satisfaction standards, and timeliness.

What you'll do:

The Senior IT Applications Specialist is responsible for the design, configuration, implementation and maintenance of Geotab’s IT application systems. This position is also responsible to maintain a secure and highly available application environment. You will be responsible for identifying and implementing features, functions and AI capabilities to support internal client business plans. Role includes investigating and troubleshooting application issues of a complex nature, identifying improvement in existing applications, and clearly communicating these to the appropriate teams. You are highly motivated and very passionate about Geotab’s success, growth, and service quality.

How you'll make an impact:

Understands how their work as an application specialist fits into Geotab’s ecosystem, takes initiative to identify problems and propose team projects that resolve them.

Owns design, planning, execution and testing for projects, enhancements and break/fix issues.

End-to-end responsibility for designing, implementation and maintaining of application lifecycle.

Works with their team and adjacent teams to solve problems. Escalates problems that have wider scope. More senior involvement in problem solving and encouraging team members to work through issues that have a more narrow scope.

Establish relationships with various teams in order to troubleshoot issues and develop long term solutions effectively.

Design, configure, implement and maintain applications and service requirements while researching and establishing best practices.

Lead and/or participate in projects as a technical subject matter expert.

Analyzing new functionality in application releases to determine how it should be used.

Plan, coordinate and test upgrades for enterprise applications, recommending changes for improvement as needed while ensuring systems will operate correctly in current and future environments.

Work closely with business owners in order to understand business needs and manage expectations of users being supported.

Perform daily health checks to detect issues and minimize downtime.

Performance tuning by identifying ways to maximize the potential and ensure high availability of applications.

Identify and resolve medium to highly complex production problems for supported applications.

Provide advice and recommendations to management regarding technology directions, decisions, security policy, and roadmap.

Lead and ensure in-depth analysis of problems and initiate corrective actions and implementation of preventative measures.

Lead in knowledge

Project Support Coordinator
Altis Recruitment
Ottawa, Ontario

Project Coordinator – Property Management Industry

Ottawa, ON | On-site | Secret Clearance Required

Our client, a leader in the property management industry , is looking for a Project Coordinator to join their Ottawa team. This is a full-time, permanent position that offers competitive pay, comprehensive benefits, paid time off, and opportunities to grow your career.

Reporting to the Project Manager, you’ll play a key role in supporting the delivery of construction projects, coordinating vendors and tenants, and ensuring projects are completed safely, on time, and within budget.

What You’ll Do

  • Support project delivery through scheduling, reporting, and document management.
  • Manage tenant requests under $25K, from initiation through completion.
  • Coordinate permits, site access, deliveries, and other construction logistics.
  • Monitor project sites for safety compliance and report issues.
  • Track budgets, review invoices, and support financial reporting.
  • Assist with tendering, vendor selection, contracts, and change orders.
  • Maintain communication with tenants, contractors, consultants, and internal teams.
  • Oversee project closeout (drawings, warranties, manuals, handover to operations).

What We’re Looking For

  • Active Secret Clearance (mandatory).
  • 3–5 years’ experience as a Project Coordinator in commercial construction or real estate project delivery.
  • Post-secondary education in project management, construction, business administration, or related field (preferred).
  • Strong knowledge of project documentation, budgets, tenders, and closeout processes.
  • Proficiency in Microsoft Office; familiarity with scheduling software (MS Project an asset).
  • Excellent communication and organizational skills with the ability to manage multiple priorities.

Why Join?

Competitive compensation

Health & dental benefits

Paid time off

Work with a respected property management leader

Opportunity to support meaningful construction projects in Ottawa

Civil Superintendent
Industra Construction Corporation
Greater Sudbury, Ontario

Industra Construction Corp is looking for a Civil Superintendent with heavy civil, structural and buildings experience to join our team.

The Superintendent has comprehensive knowledge of all types of industrial, commercial, institutional (ICI) and infrastructure construction and supervises complex projects and/or multiple projects. The Superintendent is responsible for scheduling and coordinating all onsite activities for the project assuring the project is completed as scheduled, within budget and under the highest safety and quality standards.

Market Sector Capabilities: Industrial, Commercial, Institutional (ICI), Heavy Civil, Infrastructure, Water & Wastewater

Responsibilities:

  • Works with the project manager to ensure implementation of Industra’s safety program, including integrating Industra’s safety program into all site plans and procedures adhering to all safety and record keeping protocol.
  • Supervises, directs, coaches, trains, and mentors the project team, including direct and indirect reports.
  • Effectively communicates with own forces and trades and ensures that performance, productivity, quality and safety requirements are met.
  • Consistently collaborates with construction/project manager and project team. Proactively manages potential problems, work interferences, and schedule conflicts/setbacks.
  • Liaises between field engineers, estimators, and subcontractors to ensure construction complies with drawings and specifications.
  • Liaises with client, other site contractors, union and labor relations, and site and office representatives.
  • Visualizes an entire project, plans, and creates the complete project schedule, identifies the critical path, and anticipates constructability issues.
  • Develops and implements the Project Execution Plan (PEP), Inspection Test Plans (ITP) and resource-loaded two-week lookahead schedules.
  • Creates, maintains, and executes the project plan and schedule, and ensures compliance with budget, quality and project completion dates are met in accordance with the estimate.
  • Reviews and understands the contract and subcontracts and develops a plan that identifies and mitigates risks and maximizes opportunities to ensure all financial targets, including budgets, forecasts, and profitability levels are met.
  • Maintains project administration correspondence and complies with documentation requirements.
  • Develops and maintains strong customer focused relationships with all stakeholders.
  • Completes daily reports through Procore software program.
  • Completes and submits Requests for Information (RFI).
  • Coordinate required inspections with local jurisdictions.
  • Identify subcontractor non-compliance with safety, health, and environmental quality standards.
  • Preside over weekly subcontractor meetings designed to coordinate the work.
  • Issue notices of non-compliance to subcontractors regarding quality of work or scheduling.
  • Ensure that the job site is always kept in a clean and organized manner.
  • Perform job progress and completion punch list identification and completion.

Qualifications:

  • Minimum 8-10 years of construction experience with a General Contractor in a leadership role
  • A construction related certificate, diploma or degree
  • A proven track record of project success and team collaboration
  • Strong knowledge of construction disciplines, safety regulations, scheduling, quality and cost control
  • The ability to quickly identify problematic situations, identify possible causes, produce effective solutions and collaboratively lead a large team to successful completion
  • A passion to develop, maintain and execute the project schedule
  • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
  • Experience in managing multitasks and multiple priorities within time frames.
  • Ability to establish collaborative and effective working relationships with internal and external stakeholders.

Job Type: Full-time

Benefits:

  • Dental care
  • Employee assistance program
  • Life insurance
  • Vision care
  • RRSP

Experience:

  • Construction: 8 years (preferred)

Licence/Certification:

  • Drivers Licence (required)

Work Location: On site

Construction General Manager
Bird Construction
Alberta, Alberta

Company : Bird Construction Group

5700 Explorer Drive, Suite 400, Mississauga, Ontario L4W 0C6

Job Title

Construction General Manager (Internal Title: Manager, Preconstruction)

NOC Code: 70010 (Construction Managers)

Wage: Starting a at CAD $160,000 per year (full-time/40 hours a week)

Location(s) of work: 4820 Richard Road SW, Calgary, Alberta, T3E 6L1 Canada. May be required to travel to worksite locations across Alberta.

Number of Positions: One (1)

Required Language Skills: English (spoken and written)

Key Responsibilities:

  • Plan, organize, direct, control and evaluate preconstruction projects from start to finish according to schedule, specifications and budget.
  • Develop, manage, and maintain new and existing client, consultant, and trade relationships.
  • Lead bid proposal responses to clients with the support of marketing and other team members.
  • Overseeing large projects in excess of $25M.
  • Lead all preconstruction planning activities are executed by the project team to the satisfaction of the organization and the client.
  • Confirm that estimate/cost plan incorporates value for the owner, accommodates the consultant’s design intent and the targeted profitability.
  • Conduct the negotiation and oversee the preparation and execution of the prime contract.
  • Ensure project health, safety and environmental standards meet or exceed legislated requirements and company policy.
  • Know project critical issues at all times and ensure the project team has followed up to address issues to the satisfaction of all stakeholders.
  • Assume the overall day to day project management responsibility for at least one major project within the region.
  • Conduct performance plans and assessments with direct reports.

Required Skills:

  • 10 years’ experience in a leadership role in a construction company
  • Experience in large commercial and institutional projects as well as P3 buildings, experience in major construction projects.
  • Track record of successful commercial project management of large, complex, construction projects in excess of $25M
  • Deep expertise and proven track record with respect to the continuous improvement project delivery services and value-added constructability process and practice
  • Experience in gaining major bids with joint venture partners, with proven management of successful infrastructure and construction bids

Required Education:

A minimum of a college diploma in Construction Management, Building Studies, Civil Engineering or a related field.

Benefits:

  • Benefits are offered through the company’s benefits plan
  • Relocation support
  • Travel Allowance
  • Participation in the company’s profit-sharing plan

How to Apply:

Please send your resume to the following email address:

Attention: Jason DeCarle

Senior Manager, Talent Acquisition

Executive Director
JMC HR Consulting
Moncton, New Brunswick

Executive Director - Salvus Clinic

Salvus Clinic is dedicated to improving access to primary health care, housing support, and service navigation for individuals facing challenges related to homelessness, poverty, mental health, and substance use. Their services include counselling, addiction support, illness prevention, housing assistance, and social service coordination. Through strong partnerships with community and government agencies—such as Horizon and Vitalité Health Networks, the Department of Social Development, local shelters, Ensemble, YWCA, and United Way—Salvus delivers integrated, wrap-around support tailored to complex client needs.

Our client, Salvus Clinic, is seeking a visionary Executive Director to lead the organization. In this role, you will work closely with health, housing, and support teams to ensure seamless, client-centered care. The Executive Director provides strategic oversight and operational leadership, aligning all programs and staff with the Clinic’s mission, values, and long-term vision for recovery and community well-being.

Job Responsibilities:

Management and Support of Staff:

  • Retains a diverse/highly qualified and caring staff/volunteers by providing career coaching/ training/ team building for their growth and personal development
  • Provides leadership, management, and performance reviews to clinic project staff ensuring appropriate resource selection via job postings, interviewing, employment contract signing, salary administration, and scheduling

Planning, organization, and administrative direction of the organization’s operations and programs

  • Oversees financial management consistent with accounting policies, procedures, and reporting/metrics
  • Implements the strategic plan
  • Accountable to board of directors and reports the organization’s results
  • Recommends facilities, staff, and equipment needs with supporting documentation

Fundraising

  • Prepares and communicates accurate/timely analysis of grants/fundraising results, variances, and performance trends
  • Prepares and/or supervises the grant/funding development results and implementation for the continuation of the existing project base as well as incremental areas identified within the clinic scope
  • Coordinates and leads budget reviews and periodic forecast as required for each project area undertaken
  • Ensures funding relationships are robust enough to meet or exceed strategic goals

Community Linkages

  • Develops and maintains links with various community, business, and governmental agencies
  • Maintains proactive media and community liaisons

Qualifications / Skills:

  • Demonstrates leadership, financial, and administrative management skills
  • Collaborative and able to multi-task with stress tolerance
  • Takes initiative, works independently, and has creative problem-solving skills
  • Competent in Microsoft Office and social media
  • Ability to work collaboratively with the medical lead for clinic
  • Organized, flexible, dynamic, and enthusiastic

Education/Experience

  • Bachelor’s Degree in a related field (Administration, Social Sciences, Social Work, Health, Planning, etc.)
  • Not for Profit executive work experience in public/social welfare areas
  • Non-profit management experience in an operational environment
  • Five (5) or more years management or supervisory experience

We thank everyone who submits an application. We will only communicate with those who are selected to move forward with the application process.

Questions about the role can be directed to