We are currently looking for a full-time enthusiastic Direct Care Staff/Support Staff at our long-term treatment center for those suffering from mental illness and chemical dependency. Our work locations include Oceanside, Carlsbad, and Vista.

The Direct Care Staff/Support Staff at Crownview Co-Occurring Institute (CCI)/Crownview Psychiatric Institute (CPI) is responsible for performing advanced indirect and selected direct client care duties in support of the clinical process in a competent manner under the direction of the Clinical, Management, and Director team. Below are some of the duties of the Support Staff:

• Assists House Managers/Case Managers with client transportation to CCI office, outside appointments, other facilities, evening self-help meetings, and other recreational activities
• Oversees and assists clients with everyday life skills such as cleaning, cooking, practicing coping skills, etc.
• Perform household duties such as;cooking and cleaning
• Ensures that the environment of care adheres to the safe care of the clients adhering to policies, procedures, and standards of care.
• Engages with each client daily and documents interactions in shift rounds/incident reports.
• Observe Client Self-administration of Medication
• While performing the duties of this job, the employee is occasionally required to stand or sit for extended periods of time. The employee must occasionally lift and/or move up to 25 pounds.
• While performing the duties of this job, the employee must be able to work in a fast-paced environment with minimal to high volumes of stress
• Uphold and enforce Crownview standards, policies and procedures, client rights, and professional code of ethics and conduct.
• Facilitate groups (when applicable)
• Ability to learn, utilize and navigate EHR/Alleva.
• Ensures clients are informed of inappropriate behavior.
• Document client progress.
• Prepare documentation accurately and within agency time frames.
• Intervene during crisis intervention situations.
• Participate in the agency’s Orientation training, staff meetings, and in-service training.
• Adhere to code of ethics, legal aspects of clinical practice, professional standards, duty to warn, abuse and neglect reporting policies and procedures, and exercise professionalism at all times.
• Exercise awareness in cultural competency, client satisfaction, quality of services, client needs, and overall health and safety staff and clients.
• Maintains a high degree of self-awareness and the ability to stay calm under pressure.
• Utilizes trauma-informed care while applying crisis intervention, motivational interviewing, and supervision of the participants.
• Seeks clinical consultation when encountering new and/or high-risk clinical circumstances.
• Works collaboratively with other members of the treatment team and communicates any behavioral concerns to the participant’s Case Manager, Clinical Therapist, Medical, and Psychiatrist

Knowledge, Skills, and Abilities:

• Knowledge of industry standards as related to the position of Support Staff.
• Basic knowledge of PC software programs, particularly Microsoft Word, Excel, and other electronic medical record programs is preferred.
• Written and oral communication skills; must be able to concentrate on work amid distractions such as noise, conversations and foot traffic.
• Must maintain self-control in volatile or hostile situations such as when verbally or physically confronted in an aggressive manner.
• Recognize mood changes or signs of behavior that indicate relapse or mental instability.
• Must be able to work independently with little supervision in an unstructured environment with multiple demands.
• Must possess a reading and writing level that provides for clear expression and/or understanding of assignments related to the job description.
• Ability to represent the program well in interactions both inside and outside the facility.

Minimum Requirements:

• Must be at least 18 years old
• High school or GED graduate is required.
• Current American Red Cross Adult First Aid, CPR and AED Completion Certificate or agree to complete before start date
• Must provide documentation of a TB test within the last year or provide negative TB results before start date
• Must possess a valid, California driver’s license and have a clean driving record.
• Must not be on active parole or probation.
• Pass a comprehensive national and multi-jurisdictional criminal background check.
• Pass a drug screen test.
• Must be available to work evening hours, weekends, and holidays.
• Weekends (Sat-Sun) are;required.
• Evening Hours: 1-9:30 P.M., 2-10:30 P.M., 3-11:30 P.M.
• Overnight Hours: 10 P.M.-6:30 A.M., 10 P.M.-8:30 A.M.
• Weekend Hours: Vary (6:30 A.M.-3PM, 11AM-7:30 P.M., 2PM-10:30 P.M.)

Preferred Qualifications:

• Registered or Certified as a SUD Counselor by one of the following certifying agencies: California Consortium of Addiction Programs and Professionals (CCAPP), California Association of DUI Treatment Programs (CADTP), or the California Association of Drug/Alcohol Educators (CAADE) and maintain this certification without interruption
• Minimum of one (1) year experience in the field of behavioral health and/or chemical dependency, providing direct care services such as assisting clients with ADL's, medication administration, cooking meals, handling laundry, running errands, grocery shopping, budgeting, etc.
• Access to a registered vehicle with proof of full coverage insurance
• Experience facilitating groups
• Pass a livescan for Community Care Licensing (required)